Property Services Manager – Technical Services

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

The Property Services Manager – Technical Services will oversee all operational and engineering aspects of 1 Elizabeth Street, a state-of-the-art building integrated with the Martin Place Metro Precinct that showcases how intelligent design works in a modern workspace. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. In this pivotal role, you will align closely with the risk management mindset of our anchor tenant and asset owner, Macquarie, ensuring a best-in-class approach to both reactive and preventative maintenance. What sets JLL apart is our culture of collaboration, locally and across the globe, and you will work closely with site contractors, retail and office tenants, and ownership stakeholders to drive safety, environmental excellence, and outstanding customer service. Designed to achieve a 5.5 Star NABERS Energy rating, this landmark asset offers an inspiring environment where you will lead efforts to maintain premium operational standards.

• Manage and coordinate daily operations of all critical engineering systems, including HVAC, electrical, vertical transport, and cyber security protocols.
• Oversee specialist engineering contractors, ensuring all works comply with contract scopes, terms, and safety standards.
• Prioritize workplace health and safety by leading the site-specific WHS programs and promoting a risk-focused safety culture.
• Monitor building performance to maintain and exceed target environmental ratings, including the 5.5 Star NABERS Energy goal.
• Prepare and manage annual property operations and capital expenditure budgets, monitoring financial performance on a quarterly basis.
• Perform periodic building inspections to evaluate equipment conditions, coordinate preventative maintenance, and mitigate operational risks.
• Collaborate closely with Macquarie representatives, retail partners, and office tenants to ensure high-quality service and seamless communication.
• Manage engineering change requests and participate in tenant refurbishment programs from initial review through to commissioning.
• Generate detailed operational reports, track essential safety certifications, and coordinate annual fire safety compliance statements.

• Minimum of 10 years of leadership experience within a critical engineering environment, banking and finance facility, or premium commercial asset.
• Minimum of 5 years of experience operating as a senior Operations Manager in A-Grade or Premium commercial properties.
• Deep technical competence and understanding of critical environments, electrical systems, and complex HVAC operations and optimization.
• Proven experience managing NABERS ratings, renewals, and Building Energy Efficiency Certificate (BEEC) processes.
• High-level understanding of vertical transport analytics, including traffic report reviews, as well as cyber security protocols for building networks.
• Strong track record of identifying and implementing energy, water, and waste conservation initiatives in commercial buildings.
• Exceptional written and verbal communication skills, with the ability to build strong, consultative relationships with asset owners and tenants.
• Tertiary qualifications in Mechanical or Electrical Engineering, or a highly relevant technical trade certificate.
• A collaborative approach that aligns with JLL's belief that the most effective teams are built when everyone is empowered to thrive.

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number REQ541501

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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