Associate Manager, After Sales – EasyBuy Direct
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Quick Summary
Overview
Job Location: Arusha About the roleThe Associate Manager, After Sales – EasyBuy Direct (EBD) will **oversee operational excellence**, customer satisfaction, service quality,
Technical Tools
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Job Location: Arusha
About the role
The Associate Manager, After Sales – EasyBuy Direct (EBD) will **oversee operational excellence**, customer satisfaction, service quality, and cost efficiency across Sun King's EBD after-sales operations in Tanzania.
The role will oversee warranty management, repairs and replacements, customer escalations, field-service performance, and compliance with after-sales policies and SOPs. Working closely with shop operations, field teams, refurbishment, and cross-functional teams, the role will use operational data and continuous improvement initiatives to enhance service delivery, optimise costs, and strengthen the customer experience.
About the role
The Associate Manager, After Sales – EasyBuy Direct (EBD) will **oversee operational excellence**, customer satisfaction, service quality, and cost efficiency across Sun King's EBD after-sales operations in Tanzania.
The role will oversee warranty management, repairs and replacements, customer escalations, field-service performance, and compliance with after-sales policies and SOPs. Working closely with shop operations, field teams, refurbishment, and cross-functional teams, the role will use operational data and continuous improvement initiatives to enhance service delivery, optimise costs, and strengthen the customer experience.
Location & Eligibility
Where is the job
Arusha, Tanzania
On-site at the office
Who can apply
TZ
About this job
- Who can apply
- Tanzania
- Posted
- 27 days ago
Listing Details
- First seen
- October 12, 2026
- Last seen
- November 8, 2026
Posting Health
- Days active
- 26
- Repost count
- 0
- Trust Level
- 18%
- Scored at
- November 8, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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