Community Manager

As a Community Manager at JLL, you will shape a brighter way for our clients, tenants, and visitors by building a vibrant onsite and virtual community. In this role, we choose to take the more inspiring, innovative, and optimistic path toward success by designing memorable events and providing exemplary concierge services. You will blend a hospitable, creative personality with sharp business acumen and tech-savviness to manage property programming, digital amenities, and marketing.

• →Plan and host property events, networking sessions, and health and wellness programming.
• →Manage property amenity spaces, including tenant lounges, conference centers, and common areas.
• →Oversee the programming budget and negotiate contracts with local vendors.
• →Create property newsletters, marketing collateral, and social media content using brand standards.
• →Maintain the property mobile app portal, including conference reservations and local partnership info.
• →Serve as a property ambassador, providing high-touch concierge services and local recommendations.
• →Assist property management and leasing teams with tours and welcoming new tenants.
• →Deliver accurate reporting on events, app engagement, and billing to the finance department.

• Bachelor's degree or equivalent work experience.
• At least three years of experience in marketing, event planning, or hospitality.
• Experience coordinating event logistics and managing budgets.
• Proficiency with Microsoft Office, iOS, and digital marketing or graphic design software.
• Strong organizational, time-management, and multitasking skills in fast-paced environments.
• Excellent communication skills and an approachable, professional demeanor.
• Self-starter mindset with the ability to work independently.

• Previous concierge, luxury hospitality, or VIP guest service experience.
• Deep knowledge of local dining, cultural events, and entertainment trends.
• Experience with social media management and digital community platforms.
• A collaborative spirit aligned with our belief that the most effective teams are built when everyone is empowered to thrive.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.