Patient Services Representative

Dr. JPediatric Dentistry is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.

As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.

• →Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal. 
• →Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
• →Filing and scanning medical documents and office forms as directed
• →Verifying all patient demographic, health, pharmacy, and insurance information
• →Schedule and confirm patient appointments
• →Cleaning the front office work area and other maintenance assignments as directed
• →Motivated and willing to learn on the job
• →Experience working in the front desk area of a medical/dental practice preferred
• →Strong customer service skills; ability to communicate well
• →Demonstrated desire to work with children in a pediatric setting
• →Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

• Motivated and willing to learn on the job
• Front desk experience in a fast-paced environment
• Experience working in the front desk area of a medical/dental practice preferred
• Strong customer service skills; ability to communicate well
• Demonstrated desire to work with children in a pediatric setting
• Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines