Retail Associate

Us-Sd-Sioux Fallsmid

RetailRetail Sales Associate

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Quick Summary

Key Responsibilities

Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers.

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RetailRetail Sales Associate

Responsibilities

~1 min read

→Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Understand the customer is the center of what we do.
→Understand how to layer personalized service into each area of interaction from greeting to fitting room to register.
→Effectively communicate sales and promotions.
→Understand the importance of email capture as part of sales and service and executes to standard.
→Respond proactively and be empowered to provide positive resolutions to customer concerns.
→Answer telephone in a courteous and friendly manner including, but not limited to, giving store greetings, directions to store location, and receiving and filling customer orders.
→Assist in receiving, processing and replenishing merchandise.
→Maintain merchandising, presentation and display standards. Ensure the sales floor is customer ready.
→Ensure company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area.
→Accurately and efficiently process all register transactions.
→Adhere to all company policies, procedures and practices.
→Perform any other duties as directed by management.

High school diploma or equivalent.
Retail experience is preferred but not necessary.
Customer Centric.
Takes pride in a job well done and shows ownership in the store.
Operates with integrity and trust.
Excellent communicator and listener.
Collaborates and functions as part of a team.
Performs other duties as directed.
Authorization to work in the United States without sponsorship.

Must be able to stand or walk for up to eight hours a day.
Frequent reaching and bending and twisting – below waist and above shoulders.
Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
Ability to climb ladders, reach and bend.
Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas.
Use of a computer up to 60 % of the time throughout the day.