Senior Principal Mobile Product Manager

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. 

The Senior Principal Product Manager is the sole subject matter expert and thought leader in mobile product management, inside and outside the organization. As an individual contributor, this role designs and implements innovative solutions to address the most highly complex, ambiguous mobile and digital product challenges at Alaska Airlines (AS) and Hawaiian Airlines (HA). This role advises enterprise leaders on long-term mobile product strategy and drives industry-leading, customer-facing product outcomes through cross-functional influence.

• →Design and implement innovative mobile product frameworks and decision-making precedents that resolve highly ambiguous, enterprise-scale challenges influencing how the broader product organization approaches complex digital solutioning.
• →Define and own the 12–24-month mobile product strategy, making high-stakes investment and build-vs.-buy decisions that allocate enterprise resources and establish the long-term digital product direction for AS and HA.
• →Shape mobile product priorities by advising enterprise leaders and influencing company-wide digital investment decisions; establish the authoritative mobile product point of view that guides cross-functional alignment.
• →Own mobile product investment recommendations, including build vs. buy decisions with material financial impact; ensure product roadmap decisions reflect sound cost-benefit analysis and deliver measurable business returns.
• →Lead the definition, design, and construction of products across the portfolio that delight our users and meet business objectives.
• →Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals.
• →Drive dialog with engineering, design, external teams, and program management from multiple products to deliver services.
• →Utilize data, usage statistics, primary user research, cost/benefit analysis, and industry analyst reports to inform prioritization and solutions, including build vs. buy decisions.
• →Deliver results for key product metrics and goals that support business objectives and ensure consistency across the organization.
• →Create and deliver cross-portfolio communication to internal and external audiences.

• 10 years of experience in digital product management or a related field, with responsibility for mobile products or customer-facing digital experiences.
• Bachelor’s degree in product management, marketing, business, digital platforms, or a related field; two years of additional experience as described above can be in lieu of this Bachelor’s degree requirement.
• Excellent problem-solving and analytical skills, coupled with a history of building strong cross-functional relationships.
• Ability to facilitate user group meetings with stakeholders and drive agenda for a common solution.
• Proficiency with Agile/Scrum software development methodology.
• Demonstrated knowledge of the software development life cycle (SDLC).
• Demonstrated ability to interact with all levels of management cross-divisionally.
• Demonstrated ability to manage multiple projects with increased complexity.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

• Knowledge of the airline and/or travel industries and related technologies.
• Deep working knowledge of agile product development concepts.
• Master of Business Administration (MBA).

• Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
• Demonstrate superior ability to present complex problems and situations to senior and executive leadership and drive resolutions with limited guidance.
• Cut through complexity and ambiguity, prioritize effectively, set clear goals, and operate in an agile fashion.

The pay range and total target compensation package listed above is the expected pay offered for this position at the start of employment. Your pay will be based on multiple factors, including and not limited to location, your relevant experience/level, experience level, and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.