Senior Manager, Key Accounts

At Big Health, our mission is to help millions back to good mental health by providing fully digital, non-drug options for the most common mental health conditions. Our FDA-cleared digital therapeutics - SleepioRx for insomnia and DaylightRx Treatment for anxiety - guide patients through first-line recommended, evidence-based cognitive and behavioral therapy anytime, anywhere. Our digital program, Spark Direct, helps to reduce the impact of persistent depressive symptoms. 

 

In pursuit of our mission, we’ve pioneered the first at-scale digital therapeutic business model in partnership with some of the most prominent global healthcare organizations, including leading Fortune 500 healthcare companies and Scotland’s NHS. Through product innovation, robust clinical evaluation, and a commitment to equity at scale, we are designing the next generation of medicine and the future of mental health care. 

 

Over the next 5-10 years, we believe digital therapeutics will transform the delivery of healthcare worldwide by providing access to safe and effective evidence-based treatments. Big Health is positioned to take the lead in this transformation.

 

Big Health is a remote-first company, and this role can be based anywhere in the US.

 

Prescription digital therapeutics are one of the newest categories in healthcare. Medicare has created billing codes for digital mental health treatment, providers want evidence-based, non-drug options for insomnia and anxiety, and our treatments are FDA-cleared. Health systems and large provider groups are starting to order. What they need now is someone who can get them fully bought in and keep orders growing.

 

That's this role. You'll own Big Health's key provider accounts after they go live, from large health systems to large practices and provider groups. Pricing is set by contract, but revenue comes from one place: prescribers ordering SleepioRx and DaylightRx and patients activating. You'll build the relationships that get accounts committed to the program, clear the billing and workflow friction that slows ordering, and find the next site, service line, and provider group to grow into. These accounts aren’t in steady state yet. Your job is to get them there, which means billing calls, workflow fixes, and chasing down the site that stalled.

 

If you've grown provider ordering before, whether cardiac monitoring, CPAP, CGM, or remote monitoring, you know the motion: win over the prescribers, get the practice's workflow and billing team comfortable, and keep orders growing long after the contract is signed. You'll report directly to our Chief Revenue Officer, take accounts from Provider Experience and Clinical Transformation (Implementation) once they're live and ordering, and work closely with Sales, Provider Growth, and Market Access.

We at Big Health are on a mission to bring millions back to good mental health, in order to do so, we need to reflect the diversity of those we intend to serve. We’re an equal opportunity employer dedicated to building a culturally and experientially diverse team that leads with empathy and respect. Additionally, we will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

 

Big Health participates in E-Verify for all new hires in the United States.