Director of Security – Four Seasons Hotel Madinah, Saudi Arabia

About the Role 

We are seeking an experienced and proactive Director of Security to oversee the safety and security operations at Four Seasons Hotel Madinah. Reporting to the Director of Operations, you will be responsible for ensuring a secure environment for guests, employees, and hotel assets. You will lead the security team, implement security protocols, and oversee emergency response procedures while maintaining the highest standards of service and professionalism. 

What You Will Do 

• Oversee the daily operations of the security department, ensuring the safety and security of the hotel’s guests, staff, and property. 

• Lead, train, and manage the security team, ensuring effective performance and adherence to hotel security policies and procedures. 

• Develop, implement, and regularly update security protocols, emergency procedures, and risk management strategies. 

• Conduct regular security audits and inspections to identify vulnerabilities and ensure compliance with safety regulations. 

• Respond to emergency situations such as fire alarms, medical incidents, or security breaches, ensuring quick resolution and safety. 

• Manage the surveillance systems and review footage to investigate and report incidents. 

• Ensure security policies are followed during hotel events, meetings, and guest activities. 

• Collaborate with other hotel departments to ensure seamless operations, especially during large events or high-risk situations. 

• Monitor and assess the security of hotel access points, parking areas, and public spaces. 

• Prepare reports on security-related incidents, daily activities, and department performance metrics. 

• Manage the department’s budget, ensuring the efficient use of resources, staffing, and equipment. 

What You Bring 

• Bachelor’s degree in Security Management, Criminal Justice, or a related field. 

• Proven experience in security management, with previous experience in a supervisory role, preferably within the hospitality industry. 

• Strong leadership, organizational, and communication skills. 

• In-depth knowledge of security protocols, emergency response procedures, and regulatory compliance. 

• Ability to work under pressure and make quick, effective decisions in crisis situations. 

• Familiarity with security systems, surveillance tools, and incident reporting software. 

• Proficiency in English. 
   

What We Offer 

• Competitive salary in a tax-free environment. 

• Housing and transportation allowances. 

• 30 days of vacation plus public holidays. 

• Complimentary meals and uniform cleaning. 

• Medical and life insurance. 

• Employee Assistance Program and worldwide complimentary room nights. 

• Opportunities for growth and development. 

• Additional family benefits. 

Schedule & Hours 

This is a full-time role.