Patient Service Representative

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Patient Access RepresentativeHealthcare Non-Clinical

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Quick Summary

Requirements Summary

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer.

Technical Tools

Patient Access RepresentativeHealthcare Non-Clinical

Nice to Have

~1 min read

What We Offer

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✓Full time: Monday 8:30-5:30, Tuesday 7:30-4:30, Wednesday 8:30-5:30pm, Thursday 8:30-5:30 and Friday 8:30-4:30

✓$5K SIGN ON BONUS

✓Health, dental, and vision insurance (individual and family coverage)

✓Life insurance and disability benefits

✓401(k) plan

✓Team-oriented work environment with access to modern dental technology

Responsibilities

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→Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
→Respond to patient questions and or concerns according to policies
→Answering Telephones
→Scheduling Appointments
→Maintaining Appointment Book
→Confirming Appointments
→Follow up on no shows/cancellation of Appointments
→Register Patients on sign in sheet
→Post charges and payments to patient accounts
→Checking voicemail on a daily basis
→Maintain a clean and friendly waiting area for patients

Requirements

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1 year experience working in a dental, medical, or other health-care office
Knowledge of insurance plans (HMO/PPO), is a plus
Experience answering telephone
Must have exceptional customer service skills

Legal Disclaimer:We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.