Chief of Staff to the SVP - Healthcare Analytics

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

At CVS Health, our purpose is to simplify health care, one person, one family, and one community at a time, with the ambition to be America’s most trusted health care company. Healthcare Analytics powers that purpose, building AI-powered analytics solutions to help care reach consumers affordably and on time.

This role is the right hand to the SVP leading Healthcare Analytics. You will own the numbers that keep the organization funded and accountable, the processes that keep it running day to day, and the communications that share its success stories with senior leadership and colleagues. This is a high-visibility seat for someone who wants to operate at the intersection of innovation, strategy, finance, and storytelling inside one of the largest analytics organizations in healthcare.

What you will own:

• Financial stewardship: managing the capital and operating budget across the portfolio, track value realization and ROI against committed initiatives, and build the financial narrative for budget reviews with business partners.
• Operational rhythm: run the recruiting pipeline, manage onboarding so new colleagues get up to speed effectively, organize leadership onsite workshops, and have meeting cadence to drive transparency and engagement.
• Executive communication: produce executive-ready materials, including leadership updates and other communications to represent the organization’s work with partners and stakeholders, both internal and external. This includes crafting the agenda and content for town halls.
• Strategic planning and performance management support: partner on annual and mid-year planning cycles, including goal setting and tracking progress against commitments through scorecard and metrics updates.
• Talent management processes: run talent reviews and calibration, analyze Colleague Engagement survey results and drive the resulting action items, and support talent growth.
• Cross-functional coordination: serve as a connective point with peer Chiefs of Staff and the broader Digital, Data, Analytics and Technology organization to share best practices and coordinate updates.
• Issue resolution: identify and clear the blockers that slow down initiatives, escalating to the SVP as needed.

What makes someone successful:

• Genuine comfort with numbers, understanding what they mean for our scorecard and overall budget.
• Process discipline combined with creative solutioning and the instinct to build a system once rather than solve the same problem ad hoc every quarter.
• Strong executive presence in writing, knowing how to lead with key compelling messages and inspiring stories. High level understanding of AI to enable effective storytelling.
• Judgment about what needs the SVP’s attention and what can be handled independently.
• Comfort with ambiguity and change management, given all the exciting opportunities and disruption that AI is bringing to our field.
• Proficiency with (or eagerness to learn) using AI tools in their work to augment their role and provide support to the broader Healthcare Analytics leadership team.

Position is open to full-time remote work from anywhere in the U.S.

• 10+ years of business leadership experience, including as a Chief of Staff, with expertise in budget management, operational process development, and executive-level communications.
• 8+ years of Excel, analytics, and reporting experience, with strong financial acumen and a proven ability to track ROI, measure value realization, and deliver executive insights.
• 6+ years of experience managing and optimizing structured business processes, including recruiting operations, onboarding programs, and cross-functional governance, with a proven ability to drive execution and operational excellence.
• 6+ years of excellent written communication experience, with a proven ability to develop executive-ready materials with minimal guidance from senior leaders.
• 5+ years of experience thriving in fast-paced, matrixed organizations, with a proven ability to drive results independently and without direct team support.

• Familiarity with a product-oriented way of working, including how teams organize around products, ownership, and delivery.
• Healthcare or insurance industry experience.

• Bachelor’s degree required.
• MBA or Master’s degree in a quantitative or business field preferred.

The typical pay range for this role is: