Workday Financial Aid, SME

The Office of Student Financial Aid manages the financial aid awarding process. They award need-based aid, grants, loans, and work-study as determined by a federal needs analysis. Administering UMD's need-based awards and guidelines. The Office of Student Financial Aid is commited to making the university affordable for all students helping students navigate the financial aid process and understand their options.

The Office of Student Financial Aid is looking for a highly skilled and dynamic Workday Financial Aid Subject Matter Expert (SME). This position is a part time Contingent II position (maximum 20 hours).

The Workday Financial Aid Subject Matter Expert (SME) plays a vital role in supporting the institution’s transition to the Workday Student Financial Aid module. Serving as a Subject Matter Expert, this individual ensures that institutional business processes, federal/state compliance requirements, and student aid operations are accurately documented, tested, and communicated. This role works in partnership with the Office of Student Financial Aid Staff, and partners with Enrollment Management, Elevate Student project staff, and other campus partners to manage the change to Workday. 

This role requires deep operational knowledge of higher education financial aid administration combined with hands-on experience in Workday configuration, testing, data validation, and end-user enablement

• Higher Education Experience: 5+ years of direct experience working in Higher Education Financial Aid administration (Director, Associate Director, or Senior Systems Analyst level).
• Workday Experience: Minimum 2+ years of hands-on experience using or configuring the Workday Financial Aid module (implementation project experience highly preferred).
• Regulatory Expertise: Deep understanding of Federal Student Aid regulations (Title IV compliance, COD, SAIG, FAFSA/ISIR changes, R2T4, and SAP requirements).
• System Testing & Data Knowledge: Demonstrated experience leading or participating in User Acceptance Testing (UAT), data mapping, and validation for ERP implementations.
• Workday Student / Financial Aid certification.
• Experience with major ERP implementations (e.g., Ellucian Banner, PeopleSoft, or Colleague) migrating to Workday.
• Experience creating Workday custom reports, calculated fields, and business process configurations.
• Strong background in change management and training delivery for administrative staff.

General office duties and tasks. Primarily sedentary work with repetitive typing motions involved. Able to push, pull, lift, and carry objects up to 25 pounds. Ability to travel around campus for meetings.

• Resume
• Cover letter
• References

Education: Bachelor’s degree from an accredited college or university.

Experience: Three (3) years of professional experience in information technology.

Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

KNOWLEDGE, SKILLS, & ABILITIES: 

Knowledge of business analysis principles and system support practices.Skill in problem-solving and troubleshooting.Skill in working with enterprise systems, databases, reporting tools, or integrations.

Skill in organization and documentation.

Ability to manage multiple tasks and priorities in a collaborative environment.

Ability to communicate technical information to both technical and non-technical audiences.

Ability to analyze data, processes, and system functionality.

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization.  Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

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