TechOps Engineer

Position Title: TechOps Engineer

Location: Taguig City, Metro Manila – 2 days per week onsite 

Role Purpose

As a TechOps Engineer, you will play a key role in delivering, operating, monitoring, and continuously improving the organisation's global IT infrastructure and platforms. The role is focused on ensuring the availability, stability, security, and performance of both internal systems and customer-facing platforms, providing the business with reliable and high-quality technology services. 

Working as part of a team that provides 24x7 operational support, you will help manage and maintain a broad range of infrastructure services, including data centre and server room assets, networking, security technologies, cloud hosting platforms, storage, virtualisation, container platforms, backup solutions, and business continuity and disaster recovery capabilities. 

The team is also responsible for successfully transitioning new and enhanced services into operation. This includes collaborating closely with the Design Authority, Service Delivery, and wider TechOps teams to ensure solutions are appropriately designed, implemented, tested, documented, and supported. A key aspect of the role is ensuring that operational processes, documentation, and training materials are in place to enable the effective management and ongoing support of services throughout their lifecycle.