Restoration Manager

Wi-Appleton-mid

Other

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Quick Summary

Key Responsibilities

Lead the daily operations of the department while ensuring exceptional customer service Coach, mentor, and develop Project Managers, Lead Technicians, Technicians,

Technical Tools

Other

Benefits:

401(k)
401(k) matching
Bonus based on performance
Company car
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources

Lead People. Drive Results. Make an Impact.

Great restoration doesn't happen by accident, it happens because great leaders build great teams.

As the Mitigation & Contents Manager, you'll lead the day-to-day operations of our growing Appleton Mitigation & Contents team, developing people, improving performance, and ensuring every customer receives an exceptional experience during one of the most stressful times in their lives.

This role is perfect for someone who already has restoration leadership experience or an experienced operations manager, construction manager, field service leader, or production manager looking for a new challenge where every day is different and your leadership truly matters.

You'll join the largest Paul Davis franchise in the country, a company committed to investing in its people, embracing technology, and building leaders from within.

Why This Opportunity?

This isn't just another management position.

You'll have the opportunity to:

Lead and grow an established Mitigation & Contents team
Build a culture centered on accountability, teamwork, and customer service
Coach Project Managers and field leaders to reach their full potential
Help shape the future of our Appleton operation as it continues to grow
Work for an organization that values continuous improvement and leadership development
Make decisions that directly impact customers, employees, and business performance

If you're looking for more influence, more ownership, and the opportunity to build something great, we'd love to talk with you.

What You'll Do

As the operational leader for the Appleton Mitigation & Contents department, you will:

Lead the daily operations of the department while ensuring exceptional customer service
Coach, mentor, and develop Project Managers, Lead Technicians, Technicians, and support staff
Drive department profitability through effective scheduling, resource planning, job costing, and operational efficiency
Support complex mitigation and contents projects while helping teams solve challenges in the field
Monitor quality, safety, documentation, and compliance across all projects
Build strong relationships with customers, insurance partners, adjusters, vendors, and referral sources
Recruit, hire, onboard, and retain top talent
Partner with Business Development and Reconstruction teams to deliver a seamless customer experience
Foster a culture of accountability, collaboration, continuous improvement, and operational excellence

What Makes You Successful

We're looking for someone who enjoys leading people just as much as managing operations.

You may come from:

Restoration
Disaster Recovery
Construction
Property Restoration
Commercial Services
Field Operations
Facilities Management
HVAC, Plumbing, Roofing, or other skilled trades
Another service-based industry where you've led teams and managed operational performance

Ideal candidates have:

Leadership experience managing field operations or production teams
Strong communication and coaching skills
The ability to make sound decisions in a fast-paced environment
A customer-first mindset
Experience improving operational efficiency and profitability
The ability to build trust, hold people accountable, and inspire high performance

Previous restoration experience is highly preferred, but experienced operational leaders with transferable management skills are encouraged to apply.

Why Paul Davis?

For more than 50 years, Paul Davis has helped homeowners and businesses recover from fire, water, storm, mold, and other property disasters.

Our Eastern Wisconsin & Northern Illinois team is proud to be the largest Paul Davis franchise in the United States, serving customers across multiple markets with a commitment to excellence, integrity, innovation, and compassion.

We invest in our people because we believe exceptional employees create exceptional customer experiences.

Ready to Lead?

If you're an experienced restoration leader—or an accomplished operations manager looking for a rewarding new challenge—we'd love to hear your story.

Apply today and help lead the team that's restoring more than properties—we're restoring lives.

Paul Davis Restoration does not discriminate on any unlawful basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.