Remote - Health Information Specialist

Health Information Specialist - Remote  Summary of Position:  ​​The Health Information Specialist is primarily responsible for supporting the intake and validation of requests into Verisma Release Manager; the majority of the requests will run through the Monitored Retrieval Tool (MRT). This role is a crucial link between the MRT processing team and the Monitored Retrieval Tool to ensure accuracy and an optimized turnaround time. This role is also responsible for processing STAT record requests & phone calls that come in “after hours” to support the onsite client team. This role requires a schedule of: Monday to Friday 2pm -10:30pm EST. Duties & Responsibilities:  ​​Review and intake all requests into VRM accurately and timely  ​Intake requests utilizing multiple software applications  ​Read and interpret forms and authorizations  ​Support the resolution of HIPAA-related release issues  ​Process STAT record requests in a timely and efficient manner   ​Organize records and documents to complete the ROI process  ​Process requests utilizing Verisma Software applications & client EHR  ​Receive inbound phone inquiries from requesters regarding record requests  ​Provide exemplary customer service  ​Attend training sessions, as required  ​Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained  ​Ensure turnaround times (TAT) and service level agreements are met (SLAs)  ​Perform other related duties, as assigned, to ensure effective operation of the department and the Company  ​Live by and promote Verisma Core Values​    Minimum Qualifications:  ​​High school diploma or GED equivalent, required; some college preferred  ​Minimum 2 years’ medical records experience and/or clerical/office work  ​Availability to work a rotating schedule of up to 12hour shifts, not to exceed 80 hours in a two-week period,  including evenings, weekends and holidays  ​Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks  ​Experience in a healthcare setting, preferred  ​Knowledge of HIPAA and state regulations related to the release of PHI, preferred  ​Maintain accuracy and productivity standards  ​Must be able to work independently​