Financial Relationship Banker

At Croghan Colonial Bank, we believe banking is about more than transactions, it's about helping good people make good decisions. As a Financial Relationship Banker, you'll become a trusted advisor to customers building meaningful relationships, delivering personalized financial solutions, and making a lasting difference in the communities we serve. Are you an experienced banker or financial professional passionate about helping people achieve their financial goals while growing meaningful customer relationships? We want to speak with you about our current and future plans to positively impact our communities and the opportunities that we provide you as a member of the Croghan Nation to make your role more than just a job.

$22.00 - $26.00/hr. (Financial Relationship Banker)

$54,000 - $62,500/yr. (Senior Financial Relationship Banker)

Monday - Friday, 8:15 a.m. - 5:00 p.m.

Saturday per rotation, 8:45am - 12:00pm

The Financial Relationship Banker is responsible for building, maintaining, and strengthening consumer and business relationships one customer at a time. Expected to provide exceptional customer service, maintain and grow an assigned book of business, and recommend appropriate customer solutions through knowledge of CCB products and services. Processes transactions while proactively identifying opportunities to deepen customer relationships and support the financial success of customers and communities.

In addition to maintaining a successful book of business, the Senior Financial Relationship Banker is expected to operate at an advanced level of relationship management and business development. This position expands Croghan's presence within the communities we serve, builds strategic relationships, cultivates referral networks, and identifies opportunities to bring new business and relationships to the bank.

Experience is an important consideration within this career path. Placement into these roles will consider demonstrated competencies, relationship management success, banking knowledge, leadership capabilities, business development experience, portfolio management skills, and years of relevant industry experience.

• 5+ years of previous experience in client-facing financial roles
• Demonstrates sound judgment, critical thinking, and decision-making skills.
• Strong communication, relationship-building, and interpersonal skills.
• Ability to identify customer needs and recommend appropriate financial solutions.
• Ability to build, manage, retain, and grow an assigned book of business through proactive customer relationship management.
• Demonstrates sales aptitude and the ability to uncover opportunities through consultative conversations.
• Strong organizational skills with the ability to prioritize responsibilities and manage multiple tasks effectively.
• Maintains a high level of professionalism, confidentiality, accountability, and adaptability in a technology-driven environment.
• Proficient with digital banking technologies and customer education related to electronic banking solutions.
• Ability to work independently while contributing positively to team and office goals.
• Commitment to delivering exceptional customer experiences and supporting the Bank's mission of helping good people make good decisions.
• Ability to travel to and assist at other Banking Centers as needed, particularly the Milan Banking Center
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS website (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

Equal Opportunity and Affirmative Action Employer, M/F/Disabled/Vet