Community Navigator

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?

WHAT YOU WILL DO:

The Community Navigator is a non-exempt position responsible for immediate crisis intervention services, in partnership with the St. Petersburg Police Department, to adults, children, and families, including, but not limited to, mental health illness, disorderly conduct, substance misuse, homelessness, panhandling, and parental assistance for juvenile needs. The Navigator may provide engagement, counseling, referral, and linkage to formal/ informal resources to prevent ongoing crisis and support law enforcement in efforts to reduce the number of officers deployed to non-emergency situations and reduce client recidivism.

• Provide an in-person response to active 911 calls, including adults, children, families, and their informal/formal support networks
• Assess the client's level of risk to self, others, and their ability to care for themselves
• Provide information, referral, and follow-up for appropriate ancillary community counseling, psychiatric services, financial, employment, parenting, housing, and other services as deemed appropriate to meet client needs
• Respond to Officer Referrals and link the client to appropriate services as needed
• Coordinate with client and community providers to ensure the client's needs are met
• Transport clients to hospitals, shelters, doctors' appointments, and other community settings
• Perform all other duties as assigned

Available Shift:

• Tuesday - Thursday 4:00 pm - 2:00 am and Saturday 8:00 am - 6:00 pm

WHAT WE OFFER:

• $24.03 - $25.03 per hour, depending on experience and education, plus $1.00 per hour for hours worked between 10:00 pm - 2:00 am
• Four 10-hour days
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

WHAT YOU'LL NEED:

• Must have a minimum of a bachelor’s degree in a human services or related field
• Previous experience in crisis intervention, mental health, or substance abuse preferred
• Computer experience, which includes Microsoft Office Suites and Electronic Health Records
• Must possess strong oral and written communication skills
• Knowledge of community resources
• Must obtain/maintain CPR and First-Aid
• Must undergo Scenario-Based Training through the St. Petersburg Police Department
• Ability to work in a stressful environment under sometimes difficult client situations, including potential exposure to clients who may be verbally and/or physically aggressive
• Must have a valid driver's license with auto insurance coverage

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.

Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships. For license-eligible candidates, we may provide both individual and group supervision from a Board-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity.

Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.