Intake Coordinator

• →Responsible for obtaining detailed and accurate benefit information using websites or phone for all insurance companies.

• →Validate and document all payor information such as patient name, DOB etc .in the Kinnser system.

• →Clearly document benefit information such as deductibles and out of pocket maximums in the patient’s chart.

• →Obtain start of care authorization for managed care cases not requiring clinical documentation.

• →Verification of all pre-operative patients prior to scheduled surgery.

• →Daily/continuous monitoring of task flow screen related to all insurance issues including, but not limited to the following: verify Medicare eligibility, complete insurance verification, review eligibility alerts, obtain initial authorization, re-verify insurance at recertification and resumption of care.

• →Daily/ continuous monitoring of orders needing sent to physicians and follow-up with physician offices as necessary.

• →Assist intake department, discharge planners and referral sources with contracted insurance issues and patient placement.

• →Responsible for contacting physician offices or patients for information or to clarify benefit.

• →Scheduling clinical staff once insurance has been verified/ authorization obtained.

• →Assist billing department with various billing duties.

• →Ability to think critically and act independently

**This Position is Full-Time**

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Knowledge of Medicare

• Knowledge of insurance websites such as Web Denis, etc.

• Knowledge of Kinnser Agency Manager is preferred

• Conscientious with attention to detail

• Demonstrates patience, flexibility and cooperative attitude

• Effective verbal and written communication skills with others both internally and externally

• High school diploma or GED

• Minimum of one (1) year insurance verification, insurance authorization or medical billing experience.