Assistant Showroom Manager

Babylist is seeking an Assistant Showroom Manager to help lead our flagship Beverly Hills showroom, a hands-on role where people management, guest experience, and daily operations come together. As second-in-command, you’ll support the Showroom Manager with scheduling, coverage, and guest flow, and set the tone on the floor by guiding families through their visit, making expert recommendations, and empowering your team to deliver thoughtful, personalized service. You’ll also build and develop the team, from hiring and onboarding to coaching, celebrating growth, and having the tough conversations that help people improve. Your goal is a showroom that feels inviting and organized, where every family leaves feeling supported. When the Showroom Manager is away, you step in as acting Showroom Manager so the showroom runs smoothly and the team feels supported and inspired.

• You’ve led a retail team hands-on: hiring, training, scheduling, and managing performance (4+ years of retail management)
• You’re comfortable with tough conversations: giving direct feedback, coaching toward improvement, and recognizing growth
• You can run a busy floor on your own: you set priorities, solve problems in the moment, and keep guest flow moving
• You deliver a personalized, memorable guest experience and empower your team to do the same
• You keep a space organized and welcoming: visual merchandising, inventory standards, and showroom cleanliness
• You can work weekends, evenings, and flexible shifts as the showroom schedule requires
• You can stand for 8-10 hours per shift and lift up to 30 lbs, with or without reasonable accommodation
• You’re warm and respectful with every family, however they were created
• You naturally reach for AI in your work — at Babylist, every team uses AI daily. You’re already using it to move faster and improve your output, and you stay curious about what’s coming next.

• Run daily operations with the Showroom Manager: scheduling, coverage, and guest flow
• Greet guests, answer questions, and make thoughtful product recommendations on the floor
• Recruit, onboard, and train new staff, then coach them with ongoing feedback
• Keep merchandising, inventory, and cleanliness at Babylist brand standard
• Step in as acting Showroom Manager when needed
• Help plan and run VIP appointments, events, and activations that bring the Babylist brand to life

• Your coaching directly shapes how families are treated, every day
• You’ll be trusted to run the showroom when the manager is away, not just cover for them
• You’ll work on VIP appointments, events, and activations, not only the daily floor

Babylist is the leading platform for expecting and new families — and our showrooms in Beverly Hills and NYC are where that mission comes to life in person. Since opening in 2023, we've welcomed thousands of families to explore gear, build registries, and feel truly supported. The people who work in our showrooms are the face of that experience. If you love creating meaningful moments and want to be part of something that actually matters to the families you serve, this is the team.

This is a fully on-site role at our Beverly Hills showroom. Please apply directly through this posting — to protect the guest experience, we ask that you don't call, email, or visit the showroom with hiring inquiries. Thanks for keeping things smooth!

• We show up for guests and for each other — the team here genuinely cares
• We build real relationships with families during one of life's biggest moments
• We move fast, stay curious, and use tools (including AI) to make our work better
• Our Beverly Hills location is beautiful, welcoming, and one-of-a-kind

• We invest in the people who show up and want to grow
• Opportunities to expand your retail and guest experience skills in a mission-driven environment
• Performance-based advancement as Babylist's physical retail presence grows

Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.

How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.

Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.

Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.