22h ago
New
$140,000 - $160,000 per year

Software Engineer II - Fulfillments Team

Remotemid
Software EngineerSoftware Engineering
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Quick Summary

Key Responsibilities

Build and ship features across all aspects of fulfillment and servicing, including refunds, replacements, reverse logistics, and more, taking on ambiguous problems with growing independence.

Technical Tools
Software EngineerSoftware Engineering
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.

Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.

About the Role

~1 min read

We are looking for an exceptional Software Engineer II to join the Extend Fulfillments team, a core pillar driving our company's growth and customer satisfaction. This role offers a unique opportunity to build impactful software used by some of the largest ECommerce and Brick and Mortar merchants in the industry, and directly influencing how our merchants make their customers whole.

You’ll partner closely with cross-functional teams in product, design, operations, delivery and the broader engineering organization - contributing significantly to a culture of innovation, continuous improvement, and excellence.

Responsibilities

~1 min read
  • →Build and ship features across all aspects of fulfillment and servicing, including refunds, replacements, reverse logistics, and more, taking on ambiguous problems with growing independence.
  • →Own features end to end, from design through building, deployment, release, and monitoring.
  • →Deliver scalable, event-driven, AI-native applications that elevate the customer experience.
  • →Build single-page applications, partnering with design on UX and owning client and server state management to ship polished, high-quality apps.
  • →Work with senior engineers and platform teams on system design, raising risks and tradeoffs early.
  • →Build, test, and monitor AI/agentic features in production, with clear attention to quality and safety.
  • →Use AI developer tooling daily to ship more, and share the habits that make it effective with your team.
  • →Spot and propose proactive investments (refactors, observability, upgrades) and deliver them in the areas you own.
  • →Communicate clearly with product, design, solutions, and other engineering teams so your work lines up with business goals.
  • 4+ years of full-stack experience
  • Hands-on experience building production systems on AWS, including serverless
  • Demonstrated experience shipping AI/LLM features to production
  • A solid grasp of API design, versioning, idempotency, and backwards compatibility — and why they matter where events drive money movement or fulfillment
  • A track record of owning features end to end and working through ambiguous problems with limited direction
  • Experience building production single-page applications with modern state management, and a habit of working closely with designers to turn UX into quality software.
  • Sound data modeling skills and a working understanding of context engineering for agentic features
  • Daily fluency with AI developer tooling and a habit of sharing what works with teammates
  • Willingness to raise concerns early and push back with data
  • Clear communication across product, business stakeholders, designers, support, and engineers
  • Ability to form clear opinions and advocate for them

Requirements

~1 min read
  • Working with a great team from diverse backgrounds in a collaborative and supportive environment.
  • Competitive salary based on experience, with full medical and dental & vision benefits.
  • Stock in an early-stage startup growing quickly.
  • Generous, flexible paid time off policy.
  • 401(k) with Financial Guidance from Morgan Stanley.

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Location & Eligibility

Where is the job
Worldwide
Fully remote, anywhere in the world
Who can apply
Same as job location

About this job

Pay per year
$140,000–$160,000 a year
23% below the $195,500 median for Software Engineer jobs on Jobera (5,700 salaries).
Posted
Today
Employer
has 16 open jobs on Jobera.

Listing Details

Posted
October 14, 2026
First seen
October 15, 2026
Last seen
October 15, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
80%
Scored at
October 15, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust

Extend is an AI-native document processing platform that enables technical teams to extract structured data from complex documents with over 95% accuracy.

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Software Engineer II - Fulfillments Team$140,000 - $160,000 per year