Pharmacy Technician

At AllHealth Network, we are committed to delivering high-quality behavioral health and integrated care services to our community. We value compassion, collaboration, integrity, and innovation while fostering an environment where employees can build meaningful careers and make a difference every day.

Shift: Rotating Schedule (Weekends Included)
Pay Rate: $25.00 - $26.00 per hour

The Pharmacy Technician assists the Pharmacist in the daily operations of the pharmacy, including prescription processing, inventory management, medication preparation, and point-of-sale transactions. This role helps ensure the safe and accurate dispensing of medications while providing exceptional customer service to patients and supporting pharmacy initiatives that improve access to care.

• Deliver outstanding customer service and exceed patient expectations.
• Respond promptly to patient needs and concerns.
• Escalate unresolved issues appropriately and ensure timely follow-up.

• Achieve and maintain competency in all pharmacy functions and workflows.
• Participate in cross-training opportunities across pharmacy operations.
• Identify opportunities to enhance efficiency, quality, and patient experience.

• Support marketing and outreach efforts to expand pharmacy services.
• Educate staff and patients regarding available pharmacy programs and services.
• Participate in presentations, educational activities, and distribution of informational materials.

• →Greet patients and provide prompt, professional customer service.
• →Process prescriptions accurately, including data entry, preparation, and dispensing support in accordance with state and federal regulations.
• →Maintain accuracy and attention to detail throughout the prescription fulfillment process.
• →Promote pharmacy programs and services to appropriate patients.
• →Demonstrate professional telephone etiquette when managing inbound and outbound calls.
• →Manage will-call inventory and return unclaimed prescriptions to stock according to established procedures.
• →Maintain a clean, organized, and efficient work environment.
• →Operate pharmacy software systems and point-of-sale (POS) systems accurately.
• →Assist in training pharmacy staff on pharmacy systems and workflows.
• →Support inventory management by ordering, receiving, stocking, and monitoring pharmacy supplies and medications.
• →Remove expired or outdated medications and merchandise as directed.
• →Maintain compliance with HIPAA and all applicable confidentiality requirements.
• →Ensure accurate documentation and recordkeeping.
• →Participate in staff meetings, trainings, supervision, and quality improvement initiatives.
• →Adhere to all AllHealth Network policies, procedures, and safety standards.
• →Complete all required Relias Learning and in-person trainings within established deadlines.

As needed and within the scope of practice, assist with:

• →Staff training and onboarding
• →Meds-to-Beds services
• →Courier coverage and backup support
• →Patient Assistance Programs
• →Billing activities to ensure accurate claims processing and collection of patient and third-party payments
• →Other pharmacy-related duties assigned by the Pharmacy Director, Pharmacy Manager, or Pharmacist

• Experience working in a retail, specialty, behavioral health, or integrated care pharmacy setting.
• Bilingual skills are a plus.
• Experience with third-party billing and insurance processing preferred.

• High School Diploma or GED required.
• Current Pharmacy Technician Certification Board (PTCB) certification preferred.
• Current Colorado Pharmacy Technician registration, if applicable.

• Minimum of 12 months of pharmacy experience required.
• Strong working knowledge of pharmacy operations, medication dispensing processes, and inventory management.

• Strong customer service and interpersonal skills.
• Effective verbal and written communication skills.
• Knowledge of medical terminology and healthcare systems.
• Basic mathematical and problem-solving skills.
• Proficiency with pharmacy software systems, Microsoft Office applications, internet-based programs, and office equipment.
• Ability to operate a multi-line telephone system.
• Strong organizational skills with attention to detail and accuracy.
• Ability to work independently and collaboratively as part of a team.
• Demonstrated reliability, professionalism, and accountability.
• Ability to maintain confidentiality and comply with HIPAA regulations.
• Ability to lift up to 15 pounds.