Motorclothes Sales Associate - Rattlesnake Mountain Harley-Davidson

Location: Kennewick, WA  |  Department: Motorclothes   Employment Type: Full-Time

Are you ready to turn your passion for the ride into a high-octane career? RideNow Powersports is seeking an energetic, authentic, and customer-focused Motorclothes Sales Associate to join our retail team.

As a Motorclothes Sales Associate, you’ll be the face of the Harley-Davidson brand for riders and enthusiasts alike. You will deliver exceptional customer service, assist customers in selecting premium apparel, riding gear, and official merchandise, maintain inviting floor displays, and share your passion for the legendary Harley-Davidson lifestyle.

• Deliver Exceptional Customer Service: Greet customers warmly, understand their riding and lifestyle needs, and assist them in fitting and selecting riding gear, helmets, outerwear, and official merchandise.
• Maintain Visual Standards & Merchandising: Keep the sales floor clean, fully stocked, organized, and styled according to Harley-Davidson visual merchandising guidelines.
• Drive Sales & Product Knowledge: Develop deep knowledge of seasonal collections, safety gear features, and store promotions to meet and exceed individual sales goals.
• Process POS Transactions: Accurately operate point-of-sale systems for customer purchases, returns, exchanges, and special orders.
• Manage Apparel Inventory: Assist with receiving shipments, tagging product, unboxing, restocking, and conducting periodic inventory audits.
• Support Dealership Events: Participate in dealership events, seasonal promotions, riding club functions, and open houses.

• Experience: 1+ years of retail sales, apparel sales, or customer service experience preferred.
• Passion for the Brand: Enthusiasm for motorcycle culture, powersports, and the Harley-Davidson brand lifestyle.
• Interpersonal Skills: Friendly demeanor with outstanding verbal communication and customer relation skills.
• Technical Skills: Comfortable using POS software, scanning tools, and basic computer systems.
• Schedule Flexibility: Ability to work flexible hours, including weekends, evenings, and weekend dealership events.

• Background Screening & Drug Policy: We maintain a drug-free workplace. In compliance with Washington law (RCW 49.44.240), pre-employment drug screening covers controlled substances other than cannabis and does not test for or discriminate based on off-duty cannabis use prior to employment. Post-hire employees are expected to remain free from impairment while on duty or on company premises, and may be subject to reasonable suspicion or post-accident drug testing in accordance with company policy and applicable law.
• Post-Offer Criminal Background Checks (WA Fair Chance Act): In accordance with the Washington Fair Chance Act (RCW 49.94), criminal history background checks are conducted only after an applicant has received a conditional offer of employment. We do not automatically or categorically exclude individuals with criminal records; if a background check reveals a criminal history, we perform an individualized assessment before making a final decision.
• Equal Opportunity Employer: RideNow Powersports is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local laws.