Patient Resource Coordinator - Care Management

We’ll rely on you to coordinate details to ensure an effective patient discharge . Your exemplary work will reflect the values of teamwork, respect and compassion, effective use of resources, and initiative that are inherent to an organization committed to making life better for others. This role supports our Care Management team remotely.

The Patient Resource Coordinator is responsible for actualizing the transition plan developed by the Care Management Staff for patients discharging from Legacy facilities including Unity services; providing routine updates to the appropriate teams regarding community resource changes; assists providing patients with flexible service items, including setting up phones; and manages and provides Medicare patients with an Important Message from Medicare (IMM).  This position provides primary support to Care Management teams.  Secondary support may include other teams within the department as needed.

This position will primarily be focused on data entry and administrative support, including entering, updating, and maintaining accurate patient information in designated systems. The role requires atttention to detail, data accuracy, and adherence to established procedures to ensure records are complete and up to date in accordance with HIPPA compliance. 

BS/BA, or equivalent experience, required. Prefer BS/BA in a Behavioral Science field for Unity. 

1 year of case management, discharge planning, or care coordination in a community mental health organization, primary care or other healthcare work environment.

Strong organizational skills

Knowledge of community resources and the social service delivery system,

Excellent organization, oral, and written communication skills for effective interaction with patients, their support persons, physicians, and staff

Ability to foster communication and build relationships among the treatment team

Excellent time management skills

Computer literate and ability to utilize Microsoft programs

Data management

Initiate coordination

Investigate and create new referral pathways.

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None Required.  Preferred RBSW for Unity Staff.

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you