Assistant Manager, Behavioral Health

Mathile Center for Mental Health and Wellness

Mental Crisis Services

Full time

Full time, 40 hours

Variable hours, 1st/ 2nd shift. Weekend coverage as needed

40

The Assistant Manager is supported by and in collaboration with the Manager of Behavioral Crisis Services has authority, responsibility, and accountability for the daily planning, organizing and directing of all operational and clinical aspects of patient care in the department. Assists with directing and monitoring care coordination, emergency behavioral health pre-screening, psychosocial assessments, crisis intervention, and referral management to patients and their families. The Assistant Manager will assist the Manager of Crisis Services as a clinical support and educator to the Behavioral Crisis Services team. Provides input into operating and capital budgets with budget parameters monitored as requested. Performance appraisals for staff are completed annually in conjunction with the Manager of Behavioral Crisis Services. Assists with reviewing, developing, and implementing initiatives to improve employee engagement and satisfaction across the department. Assists staff to proactively identify patient/family needs and/or concerns. Completes leader rounding with patients/families and seeks resolution to any concerns. Assists with reviewing, developing, and implementing initiatives to improve patient satisfaction across the department.