Associate Product Manager, Ecosystem Integrations

The Associate Product Manager, Ecosystem Integrations supports the strategy and delivery of the connections that enable our Get Care and broader Member Experience strategy. The role works across Product, Engineering, Architecture, Security, Operations, and external partners to deliver consistent, secure, and scalable customer Single Sign-On (SSO) and third-party care vendor integrations.:

• Experience: Minimum of five years' experience in Digital Product Management, encompassing identity or SSO integration expertise. 
• Experience: Two to four years of relevant experience in digital product management, business analysis, technology delivery, platform integrations, or a related role. Experience supporting SSO, APIs, identity, or third-party integrations is an asset. 
• Education: University degree or equivalent experience in business, technology, engineering, design, or a quantitative field. 
• Product Execution: Demonstrated ability to convert ambiguous needs into structured requirements, prioritize work, and support delivery across the product lifecycle. 
• Technical Fluency: Ability to understand and communicate integration concepts, including APIs, data flows, authentication, SAML 2.0, OIDC, identity providers, environments, testing, and production support. 
• Cross-functional Collaboration: Ability to build effective working relationships with business stakeholders, technical teams, control functions, operations teams, and external partners. 
• Structured Problem Solving: Ability to break down complex problems, identify dependencies and risks, evaluate options, and recommend practical next steps. 
• Ownership and Accountability: Proactive follow-through, attention to detail, and accountability for outcomes, decisions, and commitments. 
• Communication: Strong written and verbal communication skills, with the ability to prepare concise product documentation and stakeholder updates. 
• Learning Agility: Curiosity and willingness to build deeper expertise in digital health, member experience, identity, platform integration, and partner ecosystems.
• Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.