Senior Liability Claims Adjuster - General Liability

The Senior Liability Claims Adjuster will independently manage moderate to complex general liability claims, from initial investigation through negotiation and final resolution. This remote position focuses on premises liability and bodily injury exposures, including claims involving hospitality, entertainment, recreation, retail, and other customer-facing industries. You will evaluate liability, damages, coverage, and financial exposure while developing effective resolution strategies and maintaining appropriate reserves. A significant part of the role involves managing litigated claims, collaborating with defense counsel, and coordinating with clients and external partners. You will also deliver responsive client service, maintain accurate documentation, and ensure compliance with applicable regulations and claim-handling standards. This opportunity is well suited to an experienced claims professional who values independent decision-making, thoughtful negotiation, and high-quality outcomes in a collaborative, service-oriented environment.

• At least 5 years of experience handling general liability and/or multiline property and casualty claims.

• Demonstrated ability to independently manage moderate to complex general liability claims with minimal supervision.

• Substantial experience managing litigated claims, including active involvement in litigation strategy, coordination with defense counsel, and claim resolution.

• Strong knowledge of premises liability and bodily injury claims, including liability analysis, damages evaluation, coverage considerations, and exposure assessment.

• Proven negotiation skills and the ability to develop sound resolution strategies while managing reserves within assigned authority.

• Excellent written and verbal communication skills, with the ability to communicate effectively with clients, claimants, attorneys, and business partners.

• Strong analytical, organizational, and problem-solving abilities, with attention to detail and the capacity to manage multiple active claims.

• Valid adjuster license in jurisdictions where required; a New York adjuster license is preferred.

• Proficiency with Microsoft Office applications and the ability to maintain accurate claim documentation and reporting.

• Experience handling claims involving entertainment, recreation, hospitality, health clubs, retail, or other customer-facing businesses is an advantage.

• A bachelor's degree is preferred but not required.

• Experience handling claims across multiple jurisdictions and presenting claim reviews or client-facing consultations is beneficial.

• Spanish bilingual proficiency is highly valued but not required.

• Previous experience working for a third-party claims administrator (TPA) is helpful.

• Work authorization: Visa sponsorship is not available for this position.