Policy Owner Service, Principal

Ensure Business Practice comply with Regulatory Requirements

• →Ensure the formulated Policy Owner Service guidelines can meet the regulatory requirements and be able to maintain tight control to minimize operational risks.

• →Discuss & negotiate with relevant parties (internal & external) to ensure we provide the best business solutions for our customers & distribution channels.

• →Lead the team to ensure the POS transactions are properly performed and adhere to all regulation’s requirements and company’s rules and guidelines.

• →Manage Risk Management & Compliance / Internal Audit in various activities including but not limited to annual / ad-hoc auditing activities, annual regulatory reporting.

• →Proactively look for areas within POS that may be in violation of the regulations and identify the root cause and then propose ways to improve it to ensure the team can operate smoothly.

• →Assess and ensure the controls in POS function are effective and up to date.

• →Coordinate within the department to ensure practice is consistent with required standards met.

• →Formulate & implement plans to revise existing controls or add new controls if deficiency is noted.

• →Support management reporting on control monitoring

• →Governance all the related SOP are updated and compliant with related processing rules.

Lead and Manage Initiatives and Projects

• →Lead and drive Policy Owner Service new initiatives and manage resources/priorities align with company strategies on compliance or regulatory aspect

• →Represent the department to deal with other teams on enabling and improving the system enhancement projects.

• →Liaise and coordinate with respective teams / departments to implement Risk Management & Compliance related initiatives or projects to embed risk & compliance requirements in day-to-day business operations of POS.

External Stakeholder Management 

• →Liaise and co-ordinate with related parties or other service providers on projects/services with solid deliverables.

Other responsibilities

• →Perform other responsibilities and duties periodically assigned by supervisor to meet business requirements.

• Bachelor’s Degree in any disciplines

• Minimum 10 years in insurance operations with supervisory experience

• Strong business knowledge of insurance operations

• Expertise in process review and good experience in managing similar job natures

• Experience in project management or business analysis is an advantage

• Strong interpersonal and communication skills
• Excellent leadership and people management skills

• Result-oriented, aggressive, and innovative

• Proactive in problem solving in a fast-moving industry

• Demonstrated sophisticated analytic capacity and business thinking

• You are required to obtain relevant license if your job involves in regulated activities.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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