Director, Merchandising & Store Technology (Remote)

• →Direct the development and execution of the technology strategy for retail merchandising systems, including assortment planning, merchandising, planning, and allocation.
• →Lead the strategy for store technology platforms, including point-of-sale, inventory management, and store hardware solutions.
• →Partner with business and technology leaders to align technology roadmaps with organizational priorities and business objectives.
• →Ensure technology projects, system enhancements, and business initiatives deliver measurable business value.

• Own the roadmap and lifecycle management for point-of-sale platforms, in-store inventory management systems, and store hardware.
• Oversee the roadmap and delivery of merchandising, planning, and allocation systems, ensuring teams have access to reliable, accurate, and actionable data.
• Ensure the reliability, security, and PCI compliance of store-facing technology solutions across the retail fleet.
• Partner with Store Operations and Loss Prevention to manage the store hardware lifecycle, including refresh planning, vendor management, and field support.

• Lead and develop teams delivering technology solutions that support Merchandising, Planning, Allocation, and Store Operations.
• Champion innovation in merchandising and store technology by understanding business needs, monitoring industry trends, and partnering with vendors and peers.
• Build strong partnerships with senior leaders to identify opportunities and deliver technology solutions that support business goals.
• Develop team capabilities to meet evolving business needs and emerging technologies.

• Oversee the development and implementation of technology standards, policies, and procedures, including architecture, security, disaster recovery, purchasing, and systems documentation.
• Lead PCI, SOX, and FTC compliance activities and audits, including PCI DSS requirements for point-of-sale environments.
• Ensure technology investments support long-term business objectives while maintaining strong governance and risk management practices.

What You'll Need

• 10+ years of progressively responsible technology management experience supporting retail merchandising systems and/or store technology applications, including point-of-sale and inventory management solutions.
• Experience leading large-scale technology portfolios, modernization initiatives, vendor relationships, and budget oversight.

• Deep knowledge of retail merchandising processes and supporting technologies, including assortment planning, merchandise planning, allocation, inventory management, and point-of-sale solutions.
• Demonstrated ability to develop and execute technology strategies, roadmaps, and investment plans that align with business objectives and deliver measurable results.
• Strong understanding of technology governance, cybersecurity, risk management, compliance, disaster recovery, and architecture principles.
• Direct experience leading PCI, SOX, and FTC compliance activities and audits, including PCI DSS compliance for point-of-sale environments.

• Proven experience building, developing, and leading high-performing teams.
• Demonstrated success leading organizational change, process transformation, and technology adoption initiatives.
• Ability to influence senior leaders, build strong partnerships, and align stakeholders around strategic priorities.
• Strong business acumen with the ability to evaluate trade-offs and translate complex business needs into scalable technology solutions.
• Strong analytical, communication, problem-solving, and decision-making skills, with the ability to manage competing priorities in a fast-paced environment.

• Bachelor's degree in Information Systems, Computer Science, or a related discipline.

• 15+ years of progressively responsible technology leadership experience in retail merchandising and store technology environments.
• Direct experience supporting point-of-sale, merchandise planning, and allocation platforms.
• Experience leading teams of 10+ associates.