Talent Specialist II
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Patient Access RepresentativeHealthcare Non-Clinical
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Quick Summary
Key Responsibilities
Learning Design & Development Collaborate closely with subject matter experts, business partners, and stakeholders to identify training needs, performance gaps, and learning solutions.
Technical Tools
Patient Access RepresentativeHealthcare Non-Clinical
Performance Contracting Group (PCG) is a national employee-owned specialty contractor that offers quality services and products to the commercial, industrial, and non-residential construction markets. We are committed to recruiting, developing, and advancing employees from a diversity of backgrounds and experiences, while supporting a culture of safety and inclusiveness that allows employees to contribute to their fullest potential.
We place a high value on training and professional development, encouraging employees to broaden and strengthen their unique skill sets so they can fully realize their potential.
The goal of our Strategic Development department is to support personal and professional growth through learning, connection, and exploration. We continuously seek strategies to inspire, motivate, and equip our teams while holding strong to the values that have made PCG what it is today. Our team is seeking an individual who is passionate, curious, and motivated to help build meaningful learning experiences across the organization.
Job Description
PCG is seeking a Talent Specialist II with a design focus to join our Strategic Development team in Lenexa, KS at our corporate headquarters. This role is primarily focused on curriculum development, instructional design, and learning program support for PCG employees across the organization.
As part of the Strategic Development team, this role helps shape and drive a learning culture at PCG by researching, developing, and producing effective educational programs, resources, and learning experiences. The Talent Specialist II will partner with subject matter experts, event owners, business leaders, and internal stakeholders to identify learning needs, develop curriculum strategies, and create instructor-led, virtual, digital, and blended learning solutions that support business goals and employee growth.
This role is responsible for developing learning resources that are clear, engaging, practical, and aligned to learning objectives. This includes formal training workshops, facilitator guides, participant materials, job aids, courseware, assessments, reinforcements, and other learning assets. The ideal candidate is an experienced instructional designer who can independently deliver courses end to end, manage multiple priorities, and continuously improve the learning experience.
About You: Mindset & Attitude
You are a proactive self-starter who thrives working independently and collaboratively.
You enjoy translating complex information into clear, practical, and engaging learning experiences.
You are curious, resourceful, and willing to ask thoughtful questions to understand the learner, the business need, and the desired outcome.
You think like an owner, driven by Character, Capacity, and Commitment.
You are detail-oriented, organized, and motivated by continuous improvement.
You are comfortable collaborating with subject matter experts, leaders, and stakeholders at all levels of the organization.
You are open to feedback and use it to strengthen the quality, clarity, and effectiveness of your work.
You are comfortable balancing creativity, structure, deadlines, and business priorities.
Responsibilities & Functions
This position will contribute to the success of our learning and development initiatives in both strategic and supportive ways. The role requires collaboration with all levels — from individual contributors to top leadership — to ensure learning solutions are aligned, effective, and designed to support employee performance. As part of our team, you will work both independently and as a team member in a fast-paced environment. Other responsibilities include, but are not limited to: Learning Design & Development
Collaborate closely with subject matter experts, business partners, and stakeholders to identify training needs, performance gaps, and learning solutions.
Assess business situations and develop goals and learning objectives to support improved business results and employee performance.
Design and develop effective learning programs using instructional design and adult learning principles.
Develop learning solutions for a variety of modalities, including instructor-led training, virtual learning, eLearning, blended learning, job aids, leader guides, session materials, reinforcements, and assessments.
Create engaging content that clearly communicates concepts, processes, expectations, and skills in an impactful and memorable way.
Logically organize and transform complex information into professionally designed, functional, and effective learning programs.
Proofread, edit, and refine educational materials to ensure accuracy, clarity, consistency, and coherence.
Maintain and update existing educational offerings and recommend improvements to strengthen learner experience, business alignment, and effectiveness.
Program Support & Effectiveness
Partner with event owners and stakeholders to develop instructor-led, virtual, and other learning opportunities in the most effective modality for the audience and learning need.
Support the full learning lifecycle, including needs analysis, design, development, delivery support, evaluation, and continuous improvement.
Evaluate program effectiveness, engagement, and alignment through a variety of assessment methods, measurements, observations, and feedback channels.
Educate and support staff, facilitators, or stakeholders on curriculum developments, learning resources, and best practices.
Ensure learning materials are designed to support consistency, scalability, and practical application across the organization.
Recommend improvements to curriculum structure, learning flow, participant engagement, and post-training reinforcement.
Collaboration, Communication & Project Management
Oversee content development processes from inception to completion, demonstrating strong project management, organization, and follow-through.
Communicate effectively with team members, stakeholders, and SMEs to ensure project alignment and timely delivery.
Collaborate with senior leaders, business partners, internal customers, and colleagues to ensure learning solutions meet business and learner needs.
Manage multiple learning projects, timelines, priorities, and deliverables with minimal supervision.
Work closely with the Strategic Development team to support a unified learning experience strategy.
Support project management efforts using agile and iterative development approaches.
Explore tools, technologies, and approaches that enhance learning design, delivery, engagement, and effectiveness.
Learning Systems & Technology Support
Use learning technologies and development tools to create, publish, maintain, and support learning content.
Support learning content placement, updates, testing, and administration within the Learning Management System as needed.
Apply basic LMS administration knowledge to ensure learning assets are organized, assigned, tracked, and delivered effectively.
Maintain awareness of system delivery standards and technical requirements for digital learning, including SCORM-compliant eLearning when applicable.
Requirements
Basic Requirements
Bachelor’s degree in education, instructional design, curriculum development, or a related field.
4+ years of experience editing, writing, designing, and developing instructional materials.
4+ years of experience in courseware, curriculum, training, or technical documentation development and design.
Experience managing course or curriculum development projects from end to end.
Ability to manage the full learning lifecycle, including needs analysis, design, development, delivery support, evaluation, and continuous improvement.
Strong understanding of instructional design, adult learning principles, and curriculum development practices.
Ability to assess business needs and translate them into effective learning goals, objectives, strategies, and deliverables.
Strong project management skills, including the ability to plan, prioritize, schedule, and manage projects with minimal supervision.
Demonstrated ability to collaborate and consult effectively with senior leaders, business partners, internal customers, subject matter experts, and colleagues.
Strong written and verbal communication skills, with the ability to organize complex information into clear, concise, and engaging learning content.
Strong analytical, problem-solving, and decision-making skills.
Excellent organizational abilities with strong attention to detail.
Exhibits a high level of emotional intelligence, including the ability to give and receive specific, constructive feedback.
Advanced experience with Microsoft Office applications.
Experience working with learning development technologies such as Adobe, Articulate Storyline, Rise, Camtasia, Snagit, or similar tools.
Technically inclined and able to adapt to new technologies with ease.
Skilled in designing for a variety of formats and mediums, including instructor-led training, virtual learning, SCORM-compliant eLearning, video, web, and print-based materials.
Willing to travel up to 10%.
Preferred Requirements
Experience with the construction industry.
Experience with Articulate 360 or equivalent authoring software.
Experience with Adobe Creative Suite, including Illustrator, Photoshop, or InDesign.
Local to the Kansas City Metro Area.
Bilingual Spanish fluency.
Location & Eligibility
Where is the job
Not specified
Location terms not specified
About this job
- Posted
- 1 day ago
Listing Details
- Posted
- October 14, 2026
- First seen
- October 15, 2026
- Last seen
- October 15, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 55%
- Scored at
- October 15, 2026
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