Patient Financial Associate 1, ED Patient Access, PT, 07P-03A

• High School,Cert,GED,Trn,Exper.

• For internal staff: A minimum of 1 year Patient Access experience and has demonstrated the ability to independently perform all functions within the Level 1 job description.
• Meets/exceeds BHSF registration accuracy and individual POS collection standards for at least the most recent 6 months.
• Exceeds departmental KPIs.
• Maintains a positive attitude, is self-motivated, and encourages others.
• Identified as a team player and cross trained in multiple areas/product lines to substitute all staff positions as needed.
• For external staff: Associates Degree preferred with 1 year Patient Access experience, or 2 years experience in lieu of degree.
• Complete and pass the Patient Access training course.
• Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations.
• Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
• Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc.
• Understanding of insurance contracts, collections, authorizations and pre-certifications, Microsoft Office products, and EMR applications, etc.
• Knowledge of medical terminology.
• Bilingual English, Spanish/Creole.

EOE, including disability/vets