Artificial Intelligence Payment Specialist

Collaborate with payment support team on daily tasks related to processing payments for Contributors across different locations

Responsible for vendor onboarding and payment information verification

Communicate with other teams and departments within the company to ensure all relevant stakeholders are informed about payment and onboarding status

Utilize various tools and systems for vendor communication and payment processing (e.g., Zendesk, ProjectA, RIPS)

Responsible for providing timely updates to the Production team, Sourcing team and Account Payables teams

Do timely follow-up with project team to release pending payments for the Contributors from different locations

Monitor and control payment requests statuses, troubleshoot payment issues and collect any missing information

Comply with relevant and applicable procedures • Proactively adapt to changing procedures and learn new information independently

Complete any other tasks that are deemed appropriate for the role and assigned by the manager/supervisor

Exceptional communication skills – being able to communicate important project updates both verbally and in writing

Effective use of systems and tools to plan, organize, and prioritize, to ensure successful project completion through proficient time management

Problem-solving skills – effective analysis and creative solutions for any problems that might arise

Independence in carrying out assigned tasks

A sense of urgency and the ability to work under pressure

Knowledge of payment cycles, account payables and basic accounting procedures

Outstanding teamwork and collaboration skills – ability to interact with all stakeholders, including Contributors