We are seeking an experienced payroll professional to oversee regional payroll operations, compliance, vendor partnerships and implementation activities across multiple countries. In this role, you will ensure accurate, timely and scalable payroll delivery while adapting to diverse regulatory requirements and employment models. You will serve as a regional subject matter expert, bridging payroll operations, technology and product development to improve service quality and operational efficiency. Working closely with teams across sales, customer service, product and engineering, you will help optimize payroll systems, resolve complex issues and support new country launches. You will also build strong relationships with local payroll providers and maintain robust processes that ensure compliance and audit readiness. This remote opportunity is ideal for a detail-oriented, solutions-driven professional who thrives in a fast-growing international environment and enjoys combining operational ownership with cross-functional collaboration.
Manage regional payroll operations: Oversee end-to-end payroll execution across assigned countries, ensuring accurate calculations, timely processing, operational readiness and consistent service delivery across multiple employment and payroll models.
Serve as a regional payroll expert: Maintain in-depth knowledge of local payroll procedures, statutory requirements, regulatory frameworks and partner capabilities, providing guidance to internal teams and regional stakeholders.
Oversee payroll implementations: Coordinate new country and client payroll implementations, ensuring appropriate system configuration, operational readiness, reliable delivery processes and scalable solutions.
Drive payroll platform readiness: Develop advanced proficiency with the payroll platform, deliver training and guidance to internal teams, and support effective adoption of payroll tools and workflows.
Collaborate on product improvements: Partner with sales, customer service, product and engineering teams to identify operational gaps, document enhancement requirements, test proposed changes and communicate feedback to improve platform functionality.
Troubleshoot payroll and integration issues: Investigate discrepancies, resolve technical and operational challenges, manage escalations and coordinate with internal teams and external providers to deliver timely, accurate solutions.
Ensure regional compliance: Monitor changes in payroll legislation and employment regulations, assess their operational impact, maintain compliance documentation and communicate relevant updates to stakeholders.
Manage payroll vendor relationships: Identify, onboard and oversee local payroll providers, monitoring service quality, performance, operational alignment and compliance with regional requirements.
Maintain documentation and controls: Create and update standard operating procedures, payroll setup guides, process documentation, compliance records and audit-ready reports to support consistency and transparency.
Oversee year-end payroll deliverables: Ensure accurate and timely preparation and submission of applicable employee tax documents and year-end reporting, in accordance with relevant country requirements.
Optimize workflows and processes: Identify opportunities to improve payroll efficiency, strengthen controls, reduce errors and establish repeatable processes that support regional growth.
Support global payroll delivery: Coordinate across time zones, employment structures and service delivery models to ensure reliable payroll operations and a high-quality experience for internal stakeholders and clients.