Commercial Loan Coordinator-Team Lead

Position Summary:

Responsible for the efficient operation of the Loan Coordinators assigned to their POD Cohort, by managing the daily operational and customer service activities; ensures compliance of established policies and procedures. Acts as a resource to staff for operational and customer questions and resolving issues by exercising discretion and prudent judgment. Creates a teamwork environment to ensure that quality service is provided across the board. Sets an example for the staff in the area of customer service. Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations and punctual attendance.

Responsibilities: 

• Lead and manage a Loan Coordinator team, providing guidance on loan documentation, closing, construction draw funding, reviews, and exception clearing.
• Oversee quality control and the clear-to-close process, confirming all closing conditions are satisfied and promptly escalating exceptions before disbursement.
• Ability to perfected lien and collateral positions.
• Coordinate the processing and workflow of approved commercial loans, letters of credit, extensions, modifications, deferrals, advances, and related documentation.
• Review loan files and closing documents for accuracy, technical exceptions, and compliance with policies, laws, and regulations.
• Close loans and provide proceed disbursement directions; ensure documents are recorded and required legal filings are completed
• Provide continuous training for the Loan Coordinator team.
• Independently able to communicate directly with Central Bank’s lending staff and customers to obtain documentation from underwriting.
• Manage documentation exceptions and outstanding items, maintain follow-up systems, and verify that records and files are complete and accurate.
• Review construction draw requests for accuracy and completeness, and monitor loan advances for adherence to instructions and policy.
• Monitor loans secured by investment management accounts and borrowing-base certificates.
• Verify real estate taxes are paid on collateral properties.
• Exercise accurate management and monitoring of Reg B.
• Actively communicates with and supports the Loan Operations Team regarding post-close and loan documentation.
• Provide guidance on TRID loans and documentation related to Consumer lending.
• Support internal and external loan reviews and audits.
• Participate in the lending end-to-end task force.
• Manage third-party vendor relationships related to commercial lending.
• Order required due-diligence items for loan closings including but not limited to flood certifications, appraisals, title insurance, UCC searches, EDR, and surveys.
• Provide administrative support to Commercial Loan Officers and backup support to other Loan Coordinators as needed, exercising independent judgment under moderate supervision
• Prepare administrative reports as requested.
• Perform functions of personnel administration, such as employment interviews, training and development, coaching, counseling, performance reviews and maintaining an atmosphere conducive to open communication. Recommend hiring, discipline, promotion, transfers and termination of staff when appropriate. Issue written and oral instructions.
• Conduct all activities in accordance with Bank policies, procedures, systems, the corporate code of conduct, the Bank Secrecy Act, and applicable state and federal laws and regulations.
• In addition to the above referenced items, perform other duties as assigned

Central Bank offers a competitive benefits program. 

Click here for employee benefit information.

This position starts at $79,777 per year and can increase from there depending on experience.

Applications will be accepted through October 22nd, 2026. 

• High school education or equivalent.
• At least ten years of experience in commercial lending is preferred along with 3-5 years of management experience. 
• Strong time management and organization skills and ability to meet stringent deadlines.
• Projects a professional image and collaborates within your own department and with other departments to accomplish goals and demanding deadlines.
• Strong proficiency with Microsoft Office programs.