Automotive Service Writer

• →Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services
• →Offers additional services and repairs to customers
• →Estimates cost of mechanical, electrical, or other repairs
• →Enters itemized estimate on service order and explains estimate to customer
• →Schedules appointments with customer
• →Meets dealership's standards for repair and order production
• →Maintains CSI at or above Company standards
• →Maintains an organized, clean and safe work area
• →Participates in required training
• →Follows Safeguards rules and regulations and complies with Company policies and procedures
• →Other duties as assigned

• previous experience in automotive or customer service industries
• Strong record of positive customer satisfaction results
• Organized and friendly personality
• Working knowledge of the mechanical operations of vehicles
• Professional personal appearance
• Team oriented and self-motivated
• Able to work with little supervision
• Clean driving record

Coughlin Offers:

• Medical, Dental, and Vision Insurance
• 401(k) Savings Plan with company match
• Paid Vacation
• Paid Company Holidays
• Company Activities and outings
• Ongoing Professional Development
• Employee Discounts
• Family-Friendly and Inclusive Culture
• Career Growth and Internal Promotions

Who thrives here: Sales professionals, technicians, service advisors, body shop pros, parts specialists, and office staff who take pride in their work and want to be part of a team where they matter.