Medical Assistant - Front & Back Office (4-Day Work Week)

Tia is building a new model for women’s healthcare, one that treats women as whole people, not separate conditions or life stages. By integrating primary care, gynecology, mental health, dermatology, and wellness across both in-person and virtual settings, Tia is improving outcomes, lowering costs, and creating a better experience for patients and providers alike.

^{Tia is on a mission to transform healthcare for women by increasing access, improving outcomes, and delivering a better care experience. Our “Whole Woman, Whole Life” model integrates primary care, gynecology, mental health, dermatology, and wellness across in-person care and a national virtual platform.}

^{We are a Series D, venture-backed company trusted by more than 120,000 women across four markets. Through our technology-enabled care model and partnerships with leading health systems, Tia is building one of the most comprehensive preventive care models for women.}

We are looking for a highly organized, energetic Medical Assistant to serve as the heartbeat of our Williamsburg clinic. This is a dynamic, fast-paced role that requires you to work in a dual capacity: managing high-volume clinical back-office duties (including phlebotomy) while seamlessly jumping in to support front-desk administration and clinic flow.

If you thrive in bustling outpatient environments (like urgent care, primary care, or busy women's health clinics) and love being the go-to person who keeps the schedule running on time, this role is for you.

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• • Experience in women’s health, gynecology, or dermatology.

  • Experience with DrChrono, TiaMD, or similar EMR systems.

  • Experience with autoclaving, disinfecting, and clinical inventory workflows.

  • Experience supporting LGBTQ+ patients or patients from diverse backgrounds.

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  You may also be eligible for:

  • Medical, dental, and vision benefits, if applicable

  • Paid time off, sick leave, and holidays, if applicable

  • Professional development support

  • Other role-specific benefits

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This role is based onsite in our Williamsburg (Brooklyn) clinic. #LI-Onsite

^{Tia is building a culture of excellence in people, process, and product. For us, excellence is not perfection. It is the ongoing pursuit of improvement through learning, reflection, experimentation, curiosity, grit, and care for ourselves and others. We are looking for people who are energized by building, iterating, asking why, and helping create a fundamentally better healthcare experience for women.}

^{This position may require attendance at company and team off-sites.}

^{Tia will never ask for payment, gift cards, or sensitive financial information during the hiring process. All communication from our team will come from an official company email address ending in @asktia.com. If something feels off, please contact peopleservices@asktia.com.}

^{Tia is an equal opportunity employer. We believe diversity of experience, perspectives, and background leads to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.}

^{If you are committed to collaborative problem solving, high-quality work, and making waves in women’s healthcare, we’d love to hear from you.}