Senior Warehouse Operations Manager

Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch.

Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.

The Senior Operations Manager will oversee our Chicago operations and ensure facility operates safely, efficiently, and accurately. This role will prioritize workplace safety, oversee inventory control, and manage on-time order fulfillment to maintain high service standards and customer satisfaction. By streamlining processes, reducing operational waste, and enforcing compliance, the position will help control costs while building the capacity to support future growth.

• Lead warehouse operations across inbound, outbound, inventory, and quality control
• Optimize performance metrics and workflows to support rapid scaling
• Make data-driven decisions to identify and solve operational bottlenecks
• Plan labor needs and manage capacity during peak periods

• Recruit, coach, and develop supervisors, leads, and warehouse associates
• Provide hands-on floor leadership to build high-performing teams
• Schedule and assign employees while maintaining accountability for results
• Create urgency and followership across all warehouse teams

• Master Weee!'s operational systems, SOPs, and key performance metrics
• Manage inventory accuracy through physical counts and system reconciliation
• Plan warehouse layouts, equipment maintenance, and operational improvements
• Leverage WMS and productivity systems to drive performance insights

• Ensure compliance with warehousing, shipping, and OSHA safety requirements
• Establish security procedures and safety protocols
• Maintain flexible shift coverage for continuous operations

• Manage operating costs including daily supplies (office/warehouse/janitorial), packaging materials, and equipment repairs
• Analyze cost variances and implement corrective actions
• Drive cost-efficient operations while maintaining quality standards

• Bachelor's degree in Engineering, Operations, or Supply Chain
• 15+ years warehouse/fulfillment experience in high-volume environments
• 5+ years managing large, multi-layered teams
• Experience with WMS systems, productivity metrics, and quality audits
• Advanced Excel skills and strong computer proficiency
• Food & Beverage industry experience strongly preferred

• High energy leader who creates urgency and inspires teams
• Detail-oriented problem solver who gets into operational details
• Quick learner who thinks clearly under pressure
• Team developer who coaches others and builds capability
• Adaptable and thrives in fast-paced, changing environments

• Bilingual in English and Spanish
• Flexibility to work varied schedules