Clinical Program Manager, Patient Safety & Quality Manager (RN or NP) - Critical Care Institute

The mission of the Patient Safety and Quality department within the Mount Sinai Institute of Critical Care Medicine (ICCM) is to enhance patient outcomes by ensuring critically-ill patients receive the highest standards of care through continuous improvement and a maintaining a culture of safety.

As a PSQ Manager, you will join a collaborative team that works closely with clinical providers, administrative staff, and other stakeholders to develop, implement, promote, and monitor initiatives that improve the delivery of quality care among critically-ill patients across all Mount Sinai Hospital System (MSHS) sites. 

This position is full-time and scheduled onsite during regular business hours at the Mount Sinai Hospital Campus, located in the Upper East Side of New York City.

• Establishes and maintains collaborative relationships with nursing staff, leadership, medical staff and other administrative staff.
• Monitor quality performance metrics established by ICCM and Mount Sinai Health System. 
• Help interdisciplinary teams identify areas of opportunity and provide guidance through QI process.
• Regularly review clinical documentations to ensure adherence to policy and accepted standards of care. 
• Helps reduce healthcare-associated infections (HAI) by providing recommendations for invasive device removal when clinically appropriate.
• Consult with medical providers regarding National Healthcare Safety Network (NHSN) guidelines to ensure accuracy and compliance with established healthcare standards.
• Organizes and facilitates high-level presentations on behalf of ICCM, including designing slide decks, creating meeting agendas, maintaining minutes, and providing follow-up on deliverables.
• Providing quality improvement education/seminars

• Baccalaureate Degree in Nursing is required. Masters in Nursing or health related field is preferred. Certification in specialty area preferred.
• 5 years directly related experience (some supervisory preferred)
• New York State License with current registration as a registered professional nurse. Certification in specialty area preferred.

Preferred Qualifications:

• A minimum of 3 years of recent clinical experience in an adult ICU setting within a tertiary healthcare center. 
• Experience designing, implementing, and measuring the impact of QI projects using a rapid-cycle frameworks, such as PDSA. 
• Skilled in evaluating and interpreting complex data sets to identify trends, patterns, and opportunities for improvement.
• Demonstrates excellent interpersonal and communication skills, effectively tailoring their approach to meet the needs of audiences at all levels of the organization. 
• Proficient in Microsoft Excel, Microsoft PowerPoint, and EPIC Hyperspace software.