Customer Service Representative- Spartanburg, SC or Greenville, SC

Who We Are: At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies. Combined with our Leasing and Rental business and financial services division, VVG stands as the premier truck dealership.   What's in it for You: Velocity Vehicle Group is a dynamic and rapidly expanding organization, and we're on the lookout for individuals who relish daily challenges and are passionate about delivering top-notch customer service, both within the company and to our valued clients. When you join VVG, you'll experience an extraordinary work environment, complete with competitive compensation and a comprehensive benefits package, including 401K with matching, as well as Medical, Dental, and Vision coverage. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture!   What You’ll Do: As a Customer Service Representative, you'll be the welcoming face to our customers, efficiently gathering vehicle details, managing paperwork, and providing constant updates throughout the repair process. Your proactive support ensures customers receive comprehensive solutions to their queries, while your meticulous record-keeping and adherence to safety protocols uphold our standards. Job Duties: Warmly greet customers and gather comprehensive vehicle information. Handle paperwork efficiently and provide regular updates during repairs. Actively engage with customers to address their queries and concerns. Ensure data accuracy and integrity at all times. Collaborate seamlessly with team members to meet company objectives. Stay up-to-date on product developments to enhance customer service. Adhere strictly to safety policies and procedures.   Required Skills and Qualifications: Dedication to delivering exceptional customer service. Proficient typing skills and computer operations. Strong organizational prowess. Excellent communication, problem-solving, and sales acumen. Stellar interpersonal skills for professional interactions. Efficient order management and follow-up abilities. Superior multitasking and organizational capabilities. Compensation: $20-$25/hour based on experience + Bonus Plan Full Time Position   Benefits Velocity Vehicle Group Offers: Fantastic Culture 401k + match Health, Dental & Vision Insurance + HSA & FSA Employer paid Life Insurance Paid Vacation Days Sick Leave Company perks such as employee discounts, company events and training programs Excellent Training and Career Advancement Opportunities     Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.