Over 55's Housing - Complex Manager

Location: Norwich – Reed House – working In Aylsham and Cawston

Salary: £25,179 - £32,203 per annum

Hours: 36 hours per week

Contract Type: Permanent

We’re looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55’s Housing schemes.   

You’ll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and facilities.   

As the first point of contact for our residents, you’ll have excellent communication skills, and capable of working with other internal teams to deliver services to residents so they can enjoy their homes and the wider facilities provided.   

You must be flexible, calm under pressure and able to deal with emergencies. With excellent time management skills you’ll be able to organise and prioritise your own workload, whilst delivering excellent services to our customers.   

You’ll preferably have previous experience in Facilities Management and have working knowledge and understanding of the housing/building management sector, with good IT skills on a range of systems to support this.   

This is a fantastic opportunity to use your skills and experience to really make a difference to people’s lives whilst expanding your skills and knowledge of the housing sector.   

To find out more about this position, please watch the following video Introduction to the LiveSmart Manager role

If this sounds like an opportunity for you then please review the full role profile before applying - LiveSmart Manager

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Applicants must be able to travel across the region as required as will be working across Aylsham and Cawston schemes.

This post is subject to Basic Criminal Record Check Clearance.