Claims Specialist - LHB

At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success.

We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.

Required Job Qualifications:

• 4 years medical claims processing experience.
• Must possess and apply a comprehensive knowledge of specialized medical claims processing, an understanding of code review edits as well as fraud and abuse patterns.
• Ability to provide excellent communication in verbal and written form.  Excellent interpersonal skills.
• Performance and audit scores of 99% payment, 97% financial and 97% accuracy (or better).
• Familiarity with various PPO reimbursement methodologies.
• Possess a basic knowledge/understanding of stop loss coverage.
• Computer proficiency in Microsoft Office programs.
• Exceptional organization skills.
• Extremely detail oriented.
• Ability to work effectively with team members, employees, providers, and clients.
• Ability to work in a fast-paced, customer service driven environment.
• Supervisor work ethic.

Preferred Job Qualifications:

• Employment with HB as a Medical Claims Analyst and then Sr. Claims Analyst  preferred.

• Strong disability and/or life claim knowledge - understanding of all aspects of claims examining; solid investigation, analytical and organizational skills, and attention to detail or the equivalent combination of relevant experience.
• Minimum five years insurance claim experience with an understanding of medical terminology.
• Must have strong math and decision-making skills, the ability to keep accurate, detailed records and the ability to thoroughly document claim information. 
• Possess creative problem solving and conflict resolution skills.
• Ability to organize workflow and accept additional tasks and projects. Developing an understanding of the operations of other company departments and their relationship to team responsibilities is essential.
• Strong time management skills to prioritize workload, manage numerous tasks, and provide support to other team members. 
• Must be a self-starter, as defined by their ability to take responsibility for prioritizing, managing and following up on numerous tasks.
• Capable of making decisions in the absence of specific directions, independently or with minimal supervision.
• Must have excellent verbal and written communication skills with a passion for helping others.
• Capable of making informed decisions, handle pressure well, interact effectively with other departments and meet prescribed deadlines. 
• Ability to foster a positive team environment. 
• Possess adaptability to new systems, policies and environments; responsive to change and improvement methodologies. 
• Effective in the use of personal computers and related software.  Proficiency in working with Word, Excel and Outlook, Access preferred.

• Four year college degree in medical and/or business field a plus.

This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates. 

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Exact compensation may vary based on skills, experience, and location.