HomeCare Ord Mgmt Spec

As a HomeCare Order Management Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Reviewing and processing incoming and backlogged orders to determine patient eligibility for insurance billing and reimbursement.
• Partnering closely with internal Sales and Customer Service teams, external customers, healthcare providers, and patients to obtain required documentation and facilitate order completion.
• Researching and interpreting payer requirements and clinical information to determine patient qualification for services.
• Providing exceptional customer service while managing multiple priorities in a fast-paced, high-volume environment.
• Supporting rotating holiday and weekend coverage and adapting to changing patient needs for life-saving therapies.

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• High School Diploma/GED or higher and three (3) years of customer service experience;

In addition to the above requirements, the following are also required:

• Three (3) years of experience using Microsoft Office applications, including Word, Excel, and Outlook.
• Three (3) years of experience working in a customer service, healthcare, insurance, reimbursement, or order management environment.
• Experience interpreting payer requirements and managing documentation processes.
• Experience working independently and collaboratively in a team environment.

• Five (5) years of medical record collection experience in a private, public, government, or military environment.
• Experience in healthcare reimbursement, insurance verification, or medical billing processes.
• Experience working directly with patients, physicians, and third-party payers.
• Skills include strong listening skills, effective communication, multitasking, teamwork, integrity, and problem-solving.

Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the
terms.