Referral Coordinator - Night Shift Position (Work Shift: 12 shifts per month / 7pm - 7am)

Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients.

We are grounded in the values that shape our work and culture—Compassion. Excellence. Legacy. People. Quality.

If you’re inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.

• →Participate in the RC call schedule coordinating FCC and HD for making an appropriate and timely onsite visit for referrals in collaboration with AOC.
  • →24/7 cell phone and computer access with real time documentation
• →Clinical knowledge to work closely with the Administrator on Call and Medical Director on issues pertaining to the technical aspects of referrals and clinical evaluations of potential donors.
• →Referral responsibilities will consist of but may not be limited to:
  • →Referral evaluation
  • →Preliminary determination of suitability
  • →Verification of name, race, sex, DOB and location of next-of-kin
  • →Accessing Donor Registry
  • →Notifying the FCC and other on call team members of potential donor situations
  • →Review information on initial referral regarding donation process with hospital personnel with outline of plan.
  • →Ability to first mention or assist in authorization / donor designation if applicable
• →Post initial referral:
  • →Monitor referrals daily and more often if indicated
  • →Maintain documentation on active referrals via iTransplant
  • →Passing referral call to oncoming RC according to set protocols in order to assure all active referrals are up to date and followed appropriately.
  • →Provide follow-up to appropriate Hospital Development Liaison, AOC, FCC, or other vascular staff
  • →Follow up with CSD and Tissue Screener for referrals that are going to be immediately extubated and not a candidate for organ donation
• →Receive and handle or appropriately triage miscellaneous calls from CSD (Positive cultures, FH, ME, Family issues, Etc.).
• →Responsible for interacting with both County Coroners and State Medical Examiners to ensure proper documentation for clearance.
• →Assist when appropriate in the orientation of new staff at the direction of Recovery Services Leadership Team.
• →Meet deadlines for any assigned projects.
• →Participate actively in hospital development initiatives.
• →Maintain certifications and/or license
• →Participate regularly in OPO meetings, special projects, and activities as directed.
• →Other duties as assigned by Director of Recovery Services or immediate supervisor.
• →Responsible for participating in quality assessment performance improvement (QAPI) activities for the OPO as outlined in the OPO Quality Assessment Performance Improvement Plan.

• Passionate about helping others and making a difference
• Aligned with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality
• Minimum of one year in a related LifeLink position and/or appropriate credentialing and experience which may include medical-related degree/certification (RN) or appropriate experience in a medical environment.
• Completion of all requirements of the probationary level position or other related experience/position.
• Demonstrated above average verbal communication skills and phone etiquette skills.
• Availability to handle rotation of 24/7 call responsibilities and a work schedule that may require response to emergency back-up call coverage.
• Understanding that confidentiality must be maintained, according to Foundation protocols.

   

Local/State auto/air travel is required.  Variable/rotation on-call days/hours including nights/weekends/holidays depending on call schedule and call duration.  Possible high stress / extended hours while on call.  Friendly, team-oriented and interactive environment. 

OSHA Risk Classification:  Low

Diversity, Equity & Inclusion
LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.

Ready to Help Change Lives?
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