Warehouse Clerk

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role

Presidio’s Technical Warehouse Operative will support the day-to-day operation of the warehouse while also carrying out technical preparation, configuration, and troubleshooting of IT equipment. 

The ideal candidate will have experience working in a warehouse or logistics environment combined with a good basic understanding of IT hardware and operating systems. The role involves handling, processing, preparing, and maintaining IT equipment such as laptops, desktops, and related devices. 

The successful candidate will be comfortable performing practical warehouse duties as well as junior-level technical tasks, including installing and updating Windows and macOS, preparing laptops for deployment, performing basic hardware and software troubleshooting, and identifying devices that require further technical support. 

The role requires a hands-on, organised individual who can work accurately, prioritise tasks, and maintain high standards across both warehouse and technical activities.

Warehouse & Logistics 

• →Goods receipt, inspection, and put-away.
• →Order picking and packing.
• →Stock control and cycle counting.
• →Process shipments via air, road, courier, and international freight services.
• →Process returned equipment and goods.
• →Maintain accurate inventory records and report any discrepancies.
• →Investigate and resolve stock variances.
• →Maintain stock accuracy within the Warehouse Management System (WMS).
• →Ensure IT equipment and other stock is correctly identified, labelled, stored, and handled.
• →Maintain a clean, organised, and safe warehouse environment.
• →Adhere to all relevant health and safety procedures and company guidelines.
• →Maintain high standards of quality across warehouse processes and physical work areas.
• →Assist with the training and support of new and existing team members.
• →Liaise with supervisors, colleagues, and other departments to ensure smooth day-to-day operations.
• →Prioritize workload effectively to ensure operational deadlines and service requirements are met.

Technical / IT Responsibilities 

• →Prepare laptops, desktops, and other IT equipment for deployment or reuse.
• →Install, reinstall, configure, and update Microsoft Windows and macOS operating systems.
• →Perform operating system updates, patches, and basic software installations.
• →Carry out basic configuration of laptops and desktops according to company or customer requirements.
• →Perform basic troubleshooting of hardware, operating systems, software, and peripherals.
• →Diagnose common laptop and desktop issues and determine whether equipment can be resolved internally or requires escalation.
• →Perform basic hardware checks on devices, including keyboards, screens, batteries, storage, memory, ports, chargers, and other components.
• →Carry out basic hardware upgrades or component replacements where appropriate.
• →Test equipment following installation, configuration, repair, or refurbishment to ensure it is functioning correctly.
• →Perform device resets, data wiping, and preparation of returned equipment in accordance with company procedures.
• →Record device information such as serial numbers, asset tags, specifications, condition, and technical status accurately within relevant systems.
• →Identify damaged or faulty equipment and clearly document faults for further technical assessment or repair.
• →Maintain an organised technical work area and ensure equipment is correctly separated according to its status, such as ready for deployment, awaiting repair, or completed.
• →Follow established technical procedures and checklists to ensure consistency and quality.
• →Support continuous improvement of technical and warehouse processes.

Required Skills and Professional Experience 

• →Previous experience in a warehouse, logistics, technical operations, IT support, or similar hands-on environment.
• →Basic/junior-level knowledge of IT hardware and computer systems.
• →Good working knowledge of Microsoft Windows.
• →Basic familiarity with Apple macOS.
• →Ability to install or reinstall an operating system and complete basic device configuration.
• →Basic understanding of laptop and desktop hardware components.
• →Ability to troubleshoot common hardware and software issues.
• →Good attention to detail, particularly when recording serial numbers, asset information, stock movements, and technical information.
• →Comfortable working with both physical warehouse tasks and computer-based technical tasks.
• →Good organisational and time-management skills.
• →Ability to follow documented procedures and work independently when required.
• →Good communication skills and ability to work effectively as part of a team.
• →Willingness to learn and develop technical knowledge. Hands-on experience with IT asset management, device lifecycle management, or end-user computing environments.
• →Experience working with ticketing and project management tools such as ServiceNow, Jira, or equivalent platforms.
• →Familiarity with enterprise hardware procurement, imaging, and deployment processes. Desired but not required as training will be available to suitable applicant. Eager to learn.

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio
Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit https://presidio.com

Applications will be accepted on a rolling basis.

 Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

 Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

Presidio EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruitment@presidio.com and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to.

Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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