Security Dispatch Supervisor

Responsible for the effective functioning of the Security Dispatch Centers in accordance with established policies, procedures, and controls. Responsible for maintaining close, continuous surveillance of all assigned non-gaming areas and the entire property, in order to protect life and property at the casino. 

Assists in the direct supervision of all Security Dispatcher 2 staff.

Two (2) or more year of experience in security or law enforcement or related field. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Computer literate in Microsoft Excel, Access and Word, Outlook or related software as well as

current dispatch software packages. Strong communication and typing skills required. Ability to multi-task is critical as operations will include simultaneous use of surveillance, computer, radio, and emergency equipment in a responsible manner. Must possess excellent observational and communication skills. Must be able to keep personal and sensitive material or information confidential.

This position requires a Level 2 Gaming License.

High school diploma or general education degree (GED) preferred.  Some college preferred.

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to write effective reports and memos. Ability to respond to inquiries from employees or guests.  Ability to communicate effectively in one-on-one, small group, and large group situations.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio and percent, and to interpret data from graphs.

Ability to apply common sense reasoning to variety of situations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

The noise level in the work environment is usually moderate.  When on the casino floor, the noise level increases to loud.  A casino environment is typically smoky.