Product Manager – eCommerce & Digital Experience

Capco is a global technology and business consultancy focused on the financial services industry. We combine innovative thinking with deep industry knowledge to help our clients transform their businesses and deliver meaningful change.

At Capco, we believe in creating an environment where talented professionals can thrive, take ownership and make a real impact. We offer a collaborative, entrepreneurial and international workplace where your ideas matter and your expertise makes a difference.

We are looking for an experienced Product Manager – eCommerce & Digital Experience to join our team in Belgium.

In this role, you will take ownership of the end-to-end design, development and delivery of digital eCommerce products, with a particular focus on creating seamless and customer-centric online buying experiences.

You will play a key role in defining product strategies, building roadmaps and leading cross-functional teams to deliver innovative digital solutions. From product discovery and selection to checkout, payment and order fulfilment, you will ensure that every step of the customer journey is intuitive, efficient and aligned with business objectives.

We are looking for someone who combines strategic product thinking with a hands-on approach and a strong understanding of eCommerce, website functionality and user experience.

• Lead the end-to-end product lifecycle, from initial discovery and product vision to design, development, launch and continuous improvement.

• Define and execute product strategies, roadmaps and delivery plans aligned with business objectives.

• Design, develop and optimise the complete digital buying journey, from product discovery and search to selection, shopping cart, checkout, payment, order tracking and delivery.

• Translate business needs and customer expectations into clear product requirements and actionable development priorities.

• Collaborate closely with UX/UI designers to build intuitive, engaging and customer-focused website experiences.

• Analyse customer behaviour, feedback and sentiment to identify opportunities for improving the overall user experience.

• Lead and coordinate cross-functional teams, including business stakeholders, designers, developers and delivery teams.

• Manage stakeholder expectations, communicate product progress and ensure alignment between business and technical teams.

• Take full ownership of product outcomes, ensuring successful delivery within agreed timelines.