AV/Desktop Systems Coordinator

Essential Functions: 

• Manages, coordinates, and establishes priorities for audio/visual projects including but not limited to scheduling, end-user coordination, equipment installation or coordination, documentation, and configuration. Provides direction and guidance to project team members and monitors results. 
• Manages inventory of equipment and supplies. Determines equipment to purchase for projects. Develops cost estimates and establishes budgets for projects.  
• Researches and implements best practices to resolve equipment issues. 
• Develops and manages audio and video plans for events. 
• Troubleshoots and fixes programming issues with existing control systems. 
• Conducts installations and collaborates with construction team if required. 
• Designs and implements innovative ideas for smart home automation technologies. 
• Configures Internet Protocol (IP) camera to appropriate Virtual Local Area Network (VLAN). 
• Develops and implements digital signage solutions. 
• Integrates face recognition with access control systems.  
• Designs, engineers, installs, and programs video wall systems. 
• Configures Security Digital Video Recorders (DVR) and Network Video Recorders (NVR). 
• Designs and studies blueprints, schematics, manuals, wiring diagrams, and other specifications to determine design and installation procedures. 
• Identifies the strengths and weaknesses of multiple systems for the design; plans or modifies designs to minimize waste of materials; designs easy access for future maintenance and design with cost mitigation. 
• Manages AV hardware and software to ensure equipment preparation for projects. 
• Operates the master controls of the AV system during events. 
• Maintains and troubleshoots hardware and software. 
• Manages AV equipment including storage, transport, assembly, and disassembly.  
• Develops and maintains AV equipment user guides. 
• Performs other related duties and projects as business needs require at direction of management 
• Coordinates moves and large-scale system changes and/or rollouts throughout campus building locations.  
• Assists with quarterly lease refresh by locating, decommissioning, and organizing all assets in the warehouse.  
• Retrieves and repurposes all unutilized assets from production from employee terminations.  
• Connects to computer desktops for remote support utilizing remote software including but not limited to SCCM Remote Control Viewer, RDP and Team Viewer. 
• Ensures all computers follow standard naming conventions; move computers to correct active directory (AD) organizational unit (OU). 
• Installs and configures computer hardware, software, systems, networks, printers, and scanners. 
• Provides technical support across the company via in-person, email, chat, or phone. 
• Repairs and replaces equipment as necessary. 
• Participates in the testing of new technology. 

Education and Experience: 

• High School Diploma or equivalent. 
• Four (4) years of experience in alarm or video security installation and AV installation. 
• Experience in IP CCTV, Access Control, Alarm Tech and Installation, a plus. 
• Must have previous experience supporting enterprise applications. 
• Valid California Driver's License 

Pay Range: $25 - $32/hr.