Collections Assistant

POSITION SUMMARY
Manages assigned receivable assets at or below industry average days to pay while minimizing bad debt loss.
ROLE AND RESPONSIBILITIES
* Collects amounts due from assigned accounts per collections policy.
* Monitors the payment status of assigned accounts, reviews with and alerts the Credit/Collections Supervisor when negative
trends occur.
* Notifies the Credit/Collects Supervisor of any collection problems or alarming patterns noticed on any account so remedial
action may be formulated.
* Works with customers and company personnel on collection issues and billing problems and coordinates solutions to
eliminate the problems.
* Receives and carries out instructions
* Maintains regular and predictable attendance.
* Performs other duties as assigned.

REQUIRED SKILLS/ABILITIES
* Excellent verbal and written communication skills.
* Proficient with Microsoft Office Suite or related software.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent
combination of education and experience.
PHYSICAL REQUIREMENTS
* Prolonged periods sitting at a desk working on a computer.
* Must be able to lift up to 10 pounds at times.