Production Support Coordinator

Coordinating with Global Supply Planning, Systems Operations, and vendor partners to support buy execution readiness and seasonal milestones.

Performing PO creation and maintenance activities within SAP, ensuring purchase orders are created accurately and on time.

Performing data validation and system readiness checks to ensure purchase orders are aligned with approved buy plans and business requirements.

Monitoring open purchase requisitions, purchase order exceptions, highlighting issues and supporting timely resolution.

Identifying data discrepancies, transaction errors, and system-related issues and escalating them appropriately for resolution.

Preparing and maintaining Buyer Summary Status Reports, PO tracking reports, and execution trackers to support operational visibility.

Supporting seasonal readiness activities and maintaining process documentation to ensure consistent and efficient execution.

Maintaining accurate purchase order, production, and shipment data across SAP and planning systems throughout the order lifecycle.

Supporting the tracking of production milestones and maintaining visibility of production progress and shipment readiness.

Monitoring production and purchase order performance to identify opportunities for improved execution, operational visibility, and on-time delivery.

Coordinating with Production, Raw Materials, Quality Assurance, Logistics, and vendor partners to support on-time delivery.

Supporting ad hoc reporting, data collection, and administrative activities for the Production and Supply Chain teams.

Upholding Fair Labor Association's Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing throughout the Arc'teryx Supply Chain.

Expanding your knowledge of order management, production operations, and supply chain processes within a global sourcing environment.

Developing expertise in SAP, planning systems, and production execution processes used across the Arc'teryx supply chain network.

Taking on broader responsibilities in purchase order management, production tracking, vendor coordination, and operational reporting.

Contributing to process improvement, system enhancement, and transformation initiatives across Finished Goods Production.

You have a degree in Supply Chain Management, Business Administration, Operations Management, Industrial Engineering, or a related field, or equivalent relevant experience.

You have 2-5 years of experience in supply chain operations, sourcing, order management, production coordination, planning support, or a related operational support role.

Experience in apparel, footwear, manufacturing, sourcing, or consumer goods industries is an asset.

You have experience with purchase order processes, purchase order creation, purchase order maintenance, and order execution activities.

You are proficient in SAP or other ERP systems and have experience working with planning systems.

Experience with PLM systems, reporting tools, Power BI, or reporting automation solutions is considered an asset.

You are proficient in Microsoft Excel and are comfortable working with data, reports, and tracking tools.

You demonstrate strong attention to detail and accuracy when working with purchase order, production, and transactional data.

You have solid organizational and follow-up skills, able to manage multiple tasks and deadlines effectively, and a proactive approach to resolving issues and completing tasks.

You have effective written and verbal communication skills in English and are comfortable working with internal stakeholders and external vendor partners.

You enjoy working in a collaborative, people-facing role and building productive working relationships.

You are comfortable working with structured timelines, seasonal calendars, and deadline-driven environments.

You are proactive in identifying issues, highlighting risks, and escalating concerns when appropriate.

You remain flexible and adaptable when faced with changing priorities and evolving business needs.

You inspire breakthrough thinking, seek the best solutions, and bring an unwavering commitment to leaving it better.

Your passion for your work is matched by your passion for getting outside and living it.