Systems & Enablement Lead, Recruiting Operations

United States·San Franciscofull-timelead

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Overview

About the Team At OpenAI, we are dedicated to building safe artificial general intelligence (AGI) to benefit all of humanity. Our mission attracts the world’s top talent across research, engineering,

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At OpenAI, we are dedicated to building safe artificial general intelligence (AGI) to benefit all of humanity. Our mission attracts the world’s top talent across research, engineering, product, policy, and operations. OpenAI’s Recruiting Operations (RecOps) team provides the systems, workflows, and data foundation that power hiring at OpenAI. Within RecOps, the Systems & Enablement function owns the recruiting technology ecosystem—ensuring our ATS, offer workflows, and connected tools are reliable, well-governed, and user-centric.

About the Role

~1 min read

We are seeking a Systems & Enablement Lead, Recruiting Operations to lead improvements across recruiting processes, systems, and enablement. You’ll identify recurring friction, define the underlying problem, and carry solutions from an initial test through implementation, adoption, and a repeatable operating process.

You’ll partner with Recruiting leaders, People Systems, and hiring teams to translate hiring priorities into scalable processes and programs. You’ll align stakeholders on the most consequential problems, establish shared operating standards, and lead changes that improve recruiting effectiveness. Success means measurable improvements, sustained adoption, and clear ownership that enables teams to operate independently and adapt as hiring needs evolve.

Lead projects from discovery through adoption, managing scope, milestones, dependencies, and risks.
Owning enablement for operational workflow changes, including documentation, training, office hours, and change communication.
Supporting offer approval and other sensitive recruiting workflows through clear coordination, followthrough, and exception handling.
Identifying recurring support themes and driving fixes through process changes, documentation improvements, automation, or handoff to People Systems.
Partnering closely with recruiters, coordinators, People Systems, and cross functional stakeholders to improve workflow usability and reliability.
Using data and operational signals to monitor service health, prioritize improvements, and reduce repeat work.
Evaluating practical AI and automation opportunities that improve support quality, speed, and consistency without weakening controls.

5+ years of experience in recruiting operations, HR systems, people technology, or related roles. Hands-on experience administering an ATS (Ashby strongly preferred). Strong understanding of recruiting workflows, offers, and hiring data. Ability to balance detailed systems work with user support and enablement. Strong communication and stakeholder partnership skills. Comfort working in fast-moving, evolving environments. Highly detail-oriented, with strong operational discipline and a commitment to accuracy and consistency.

Nice to Have

~1 min read

Experience supporting global or multi-entity hiring. Familiarity with compliance-sensitive or highly regulated workflows. Experience creating training and documentation for operational teams. Experience working with analytics or downstream HR systems.

What We Offer

~2 min read

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Location & Eligibility

Where is the job

San Francisco, United States

Hybrid, some on-site time required

Who can apply

About this job

Pay per year: $216,000–$240,000 a year; 238% above the $67,500 median for Other jobs on Jobera (115,751 salaries).
Who can apply: United States
Posted: Today
Employer: has 840 open jobs on Jobera in 15 countries.