Front Desk Attendant

Position:                               Front Desk Attendant

Department:                         Operations

Position Status:                   On-Site, 10 Month

Work Schedule:                   Part time or full time, working until 7:00PM. Occasional

weekends.

Compensation Range:         Minimum hiring salary of $22/hour

The Front Desk Attendant serves as a visible, approachable presence on campus, working collaboratively with school administrators and other members of the community to help maintain a safe, secure, and welcoming environment for students, faculty, staff, families, and visitors. The role blends traditional safety functions with the relationship-building and judgment required in an independent school setting, where the Front Desk Attendant is a friendly, recognizable face at the front desk.

•        Maintain a visible and professional presence at the front desk, and throughout the school campus.

•        Build relationships with all School constituents, engendering trust and open communication.

•        Monitor entrances, exits, buildings, parking areas, and other designated areas.

•        Assist with access control and visitor management in accordance with school policies, including use of the door access control and visitor sign platform and processes.

•        Monitor security cameras, alarms, and other safety/security systems as assigned.

•        Assist with directing vehicle traffic during dismissal.

•        Assist with arrival, dismissal, special events, athletic events, and other activities as assigned.

•        Participate in emergency drills (fire, active-intruder, lockdown, shelter-in-place, evacuation) and support the school's broader emergency preparedness planning.

•        Respond promptly and appropriately to safety, security, medical, or other emergencies when necessary.

•        Contact and coordinate with local police, fire, EMS, or other emergency personnel when necessary.

•        Document incidents accurately and promptly.

•        Help enforce school safety procedures while interacting respectfully and calmly with students and members of the school community, using de-escalation rather than confrontation as a first approach.

•        Support after-hours for school-sponsored events, rentals, or evening programs, including unlocking and securing facilities. Occasional requests to assist with school dances, or weekend events may occur.

•        Maintain confidentiality regarding students, families, employees, and school operations, including sensitive matters such as custody restrictions, protective orders, or medical alerts affecting specific students.

•        Serve as a mandated reporter and act promptly in accordance with New Jersey law and school policy if there is reasonable cause to suspect child abuse or neglect.

•        Perform other operations, security and safety-related duties as assigned.