Market Engagement Manager

Tembo Health is a mission-driven virtual medical practice dedicated to equipping caregivers with the support and care they need to manage dementia at home. We believe that no family should navigate cognitive decline alone, and our specialized services are designed to bridge the gaps in the traditional healthcare system.

Our flagship offerings include comprehensive dementia care management, personalized navigation, and specialized cognitive assessments. We also provide 24/7 urgent medical support to keep patients safe at home and avoid unnecessary ER visits and hospitalizations. We are venture-backed by top-tier investors (Bloomberg Beta, B Capital, Resolute, AARP) and led by entrepreneurs who have built unicorn tech companies like Lumeris, Flatiron Health, and Oscar.

We are seeking a Market Engagement Manager to serve as the "quarterback" for our Nevada operations. You will be the face of Tembo Health for primary care practices, specialists, and community partners across the state. Your mission is to ensure that every patient and caregiver facing dementia has a seamless pathway to the expert care management and navigation they deserve.

This is a hybrid role that requires strategic relationship building, data-driven practice management, and a "roll-up-your-sleeves" approach to market operations and growth.

While the primary focus of this role is growing the market and establishing referral relationships, there is an opportunity to directly impact the patient journey.

• Care Coaching: For a subset of patients in your market, you may provide monthly care navigation—serving as their dedicated point of contact to coordinate care, answer questions, and ensure they are utilizing their full range of benefits.

• Experience: 5+ years in healthcare or managed care (Provider Relations, Population Health, Practice Management, or Customer Success).

• VBC Knowledge: Deep understanding of Value-Based Care, Medicare Advantage, and the challenges facing networks and primary care practices today.

• Entrepreneurial Spirit: You thrive in a fast-paced "startup" environment. You don't wait for a playbook; you help write it.

• Communication: Exceptional presentation skills. You can speak the language of an Executive, a Physician, and a Family Caregiver with equal ease.

• Technical Savvy: Comfortable with EMRs (Athena is a plus), CRM tools, and data analysis to drive decision-making.

• Location: Must be based in Nevada (Clark County preferred) with the ability to travel locally to practices.